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Skills

  • Brand awareness strategy development
  • Strategic planning
  • Data entry
  • Multi-Platform Campaign Management
  • KPI Monitoring and Tracking
  • Database management
  • Customer demographics
  • New market penetration strategies
  • Budgeting
  • Customer engagement and interaction

Work Experiences

  • Collected over 14 consumer insights during promotional events, delivering valuable feedback to the marketing and product design teams.
  • Collaborated with the sales team to promote SAP.
  • Looked at demographic data to determine the best targets, competitor offerings, and persuasion tactics.
  • Taught company protocols, best practices, and framework procedures to entry-level and program data analysts.
  • Assisted in managing partnerships with regional influencers.
  • Actively engaged with online communities.
  • Collaborated with the graphic design team.
  • Assisted in increasing procedure social media presence by 83% through targeted social media campaigns and influencer collaborations.
  • Consistently exceeded weekly goals.
  • Collaborated closely with all product development departments to create and maintain marketing materials for sales presentations and client meetings.

Summaries

  • Achieved growth in 6 months.
  • Dedicated to thorough and accurate research.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Achieved 62% improvements in long-term customer retention.
  • Brand Ambassador Intern with 13 years of successful cross-functional collaboration and data analysis experience.
  • Based on engagement data.
  • Accomplished Brand Ambassador Intern specializing in real-time social media engagement and strengthening brand identity, with a focus on customer interaction and feedback collection.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Expert in method sales and HubSpot promotions, with a keen eye for detail and the ability to exceed profit targets.
  • Boosted customer acquisition.

Accomplishments

  • Executed brand awareness campaigns that increased social media followers by 68% over several months, contributing to stronger online visibility.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Built relationships with customers across 17 retail locations, collecting feedback that informed crucial changes in brand messaging.
  • Improved in-store product placement at 2 locations, leading to a 29% rise in customer engagement and walk-in sales.
  • Spearheaded a product seeding program, distributing samples to 4 social media influencers and increasing overall brand awareness by 51%.
  • Worked closely with marketing analytics team to track website traffic post-campaign, demonstrating a 74% increase in user activity within a one year period.
  • Created and distributed weekly consumer insight reports, informing product development and marketing adjustments to better align with target audience preferences.
  • Led local community engagement initiatives on behalf of Beacon Labs, connecting with 2 attendees and establishing brand loyalty with a 51% sales uplift.
  • Redesigned visual merchandising for 9 retail locations, delivering a 81% increase in walk-in traffic and on-site conversions.
  • Developed interactive product training modules for new hires, enhancing brand knowledge across a team of 4 and increasing sales performance by 64%.

Affiliations

  • Project Management Institute
  • Association for Computing Machinery
  • Student Event Planners Association (SEPA) – Event Host and Organizer
  • Twitter Flight School – Received Social Media Advertising Certification
  • Global Alliance for Public Relations & Communication Management – Student Member
  • Freemason
  • Young Professionals Council – Member and Event Organizer, 2018
  • American Marketing Association
  • International Association of Administrative Professionals
  • Association of Information Technology Professionals

Certifications

  • Certified Merchandising Expert by Beacon Labs
  • Certified Business Analysis Professional (CBAP)
  • Advanced Consumer Behavior & Market Research by system
  • Customer Trends Analysis Bootcamp by Beacon Labs
  • Certified Public Accountant
  • Hootsuite Social Marketing Certification
  • Crash Course in Digital Marketing by QuickBooks
  • SHRM Certified Professional (SHRM-CP)
  • HubSpot Social Media Marketing Certification
  • Certified Email Marketing Specialist by Summit Group

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