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Skills

  • MS Office
  • Team management
  • Archiving legal records
  • Operational improvement
  • Schedule management
  • Ensuring case confidentiality
  • Criminal court filing procedures
  • Ensuring compliance with court orders
  • Regulatory compliance
  • Cross-functional collaboration with attorneys

Work Experiences

  • Collaborated with system customers to determine their needs and deliver method service.
  • Acted as a liaison between court staff and external vendors.
  • Conducted intake interviews with detained individuals, ensuring critical demographic details for case records.
  • Answered 8 calls per 18 months to help customers with their questions and concerns.
  • Conducted intake interviews with detained individuals.
  • Achieved a 47% improvement in processing times.
  • Awarded Excellence Award for optimizing workflows.
  • Oversaw the delivery of metric project by framework team, which resulted in method.
  • Analyzed court calendars for method cases, reducing scheduling overlaps by 65%.
  • Collaborated with attorneys and judges.

Summaries

  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Achieved zero discrepancies.
  • Strengths in quality assurance and client relations backed up by Miscellaneous training.
  • Adept in case management systems.
  • Committed Criminal Clerk with a deep understanding of criminal court filing procedures, adept in processing subpoenas, summons, bond, and bail documentation with minimal errors.
  • Complied with legal requirements.
  • Accomplished Criminal Clerk.
  • Collaborated with attorneys and court staff.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the process business.
  • Within Miscellaneous, senior Criminal Clerk and outstanding performer in budget management and team leadership.

Accomplishments

  • Coordinated with public defenders and prosecutors to prepare case exhibits and supported trial teams during court sessions, enhancing case readiness.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Explained court procedures and requirements to defendants, ensuring a 36% increase in compliance and proper court appearance.
  • Ensured compliance with legal filing procedures for over 13 criminal cases, preventing procedural violations and subsequent delays.
  • Translated legal documents and instructions for non-English speakers, ensuring compliance with court requirements and reducing case delays by 82%.
  • Supported trial proceedings by preparing legal binders and documentation packets, contributing to a 18% increase in trial readiness.
  • Assisted judges and attorneys with real-time documentation needs during trials, leading to uninterrupted legal proceedings.
  • Revised court forms for compliance with updated legal standards, reducing case rejection rates by 21%.
  • Documented and resolved program which led to initiative.
  • Collaborated with law enforcement agencies to confirm arrest records and inmate transfer data, resulting in a 24% improvement in case accuracy.

Affiliations

  • Association of Public Defenders program
  • Legal Service Providers Association (LSPA)
  • Society of Women Engineers
  • Association for Supply Chain Management (APICS)
  • National Association of Social Workers
  • American Association for Paralegal Education (AAfPE)
  • American Judicature Society
  • National Association for Court Management (NACM)
  • International Council of Nurses
  • Lions Club

Certifications

  • Certified Criminal Law Specialist by system
  • Project Management Professional (PMP)
  • SHRM Certified Professional (SHRM-CP)
  • Salesforce
  • Certified Legal Office Administrator by Cedar Works
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Professional Coder (CPC) with legal emphasis
  • Certification in Legal Technology with specialization in e-Filing Systems
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Legal Document Preparer Certification (LDPC) by Ohio

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