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Skills

  • Communications
  • IT systems integration for records storage
  • Organization
  • Data entry accuracy and speed
  • End-to-end file lifecycle management
  • Data privacy regulations (initiative)
  • Time management and prioritization
  • Document handling and security protocols
  • Handling regulatory audits and reviews
  • Legal document management

Work Experiences

  • Looked for industry trends on social media and through online sources.
  • Assisted in legal research by providing swift access to over 12 archived legal documents per the request of litigation teams.
  • Coordinated between the records team and IT department.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Answered 4 calls per the past year to help customers with their questions and concerns.
  • Checked, corrected, and deleted data that had been entered into the database.
  • Achieved a database accuracy rate of over 68%.
  • Double-checked completed work for spelling, grammar, punctuation, and formatting errors.
  • Oversaw the delivery of metric project by initiative team, which resulted in program.

Summaries

  • Achieved a 71% productivity boost.
  • Corrected document management inefficiencies.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Detail-focused Records Assistant recognized for conducting audits of over 8 financial records, ensuring accuracy and compliance with metric, and mitigating risk.
  • Consolidated documentation processes.
  • Complied with legal requirements for file management.
  • Converted over 12 historical records into online systems.
  • Costs were consistently reduced while profits were increased.
  • Achieved measurable improvements in document access.
  • Consistently produced 61% increases in workflow efficiency.

Accomplishments

  • Processed high volumes of digital and physical records, maintaining a 40% error-free rate in data entry and metadata management.
  • Collaborated with multiple departments to create a centralized, consistent approach to maintaining records ensuring compliance across all teams.
  • Ensured timely processing of incoming and outgoing records according to company retention schedules while meeting 25% KPIs.
  • Coordinated the regular review of retention policies with compliance officers, ensuring that all recordkeeping adhered to updated legal and regulatory standards.
  • Facilitated the retrieval of documents in response to over 9 legal and compliance requests, ensuring a 42% success rate within deadlines.
  • Boosted team accuracy in document classification by 38%, ensuring smooth operations during busy periods such as audits.
  • Participated in internal and external audits, ensuring zero non-compliances in document management processes.
  • Identified and corrected data inconsistencies in the records management system, reducing recordkeeping errors by 71%.
  • Reduced document retrieval times by 85% through the effective reorganization of the physical and digital filing systems.
  • Developed and implemented metadata standards, increasing the overall consistency and searching efficiency of the record-keeping system.

Affiliations

  • Institute of Certified Records Managers (ICRM)
  • ISO 15489 Certification for Records Management Professionals
  • Rotary International
  • American Marketing Association
  • International Legal Technology Association (ILTA)
  • Government Records Management Association (GRMA)
  • Privacy and Information Management Conference
  • Association of Litigation Support Professionals (ALSP)
  • Lions Club
  • Electronic Records Management Association (ERMA)

Certifications

  • TALIS Records and Information Management Certification
  • Apple Certified Associate (ACA)
  • Digital Preservation Coalition (DPC) Membership Certification
  • Certified Document Imaging Architect (CDIA+) by CompTIA
  • CompTIA Security+
  • Electronic Records Management (ERM) Certificate by AIIM
  • Enterprise Content Management (ECM) Practitioner Certificate by AIIM
  • Project Management Professional (PMP) by procedure
  • Data Privacy Solutions Engineer (CDPSE) by ISACA
  • Certified Business Analysis Professional (CBAP)

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