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Skills

  • MS Office
  • Operational improvement
  • Team Leadership
  • Regulatory compliance
  • Communications
  • Incident reduction
  • Data-driven decision making
  • Team management
  • Strategic planning
  • Initiative equipment

Work Experiences

  • Increased employee morale and decreased turnover by 6%.
  • Shared best practices with on-site and external personnel to align efforts and goals.
  • Achieved a 78% improvement in project satisfaction scores for 2017.
  • Looked at current operations and market trends to see where improvements could be made and where opportunities could be capitalized on.
  • Established, enforced, and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Welcomed new members and established and updated memberships in Brightline standard programs.
  • Achieved a 38% reduction in time lost.
  • Achieved a 48% decrease in maintenance costs.
  • Achieved a 75% increase in employee engagement by fostering an inclusive team environment through regular feedback sessions and motivational recognition programs.
  • Devised, implemented, and tracked processes to improve long-term business success and profit margins by 5%.

Summaries

  • Develop strategic business partnerships and relationships.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the process business.
  • Professional with over 15 years of experience as a manager for a $8 one year revenue-generating company.
  • Multi-tasking manager with a reputation for fostering a positive work environment and high-performing teams.
  • Client relations, project management, and process improvement are all well-trained.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Within Miscellaneous, senior Assistant Field Manager and outstanding performer in stakeholder engagement and quality assurance.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Motivated framework manager with a track record of best practices and operations in the Miscellaneous.

Accomplishments

  • Monitored and evaluated fleet performance, identifying underperforming assets, leading to a fleet optimization that cut maintenance costs by 80%.
  • Developed and executed preventative maintenance schedules for fleet vehicles, resulting in a 22% decrease in annual breakdowns.
  • Trained and mentored a team of 9 on compliance and safety best practices, reducing on-site accidents by 74%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with the procurement team to streamline material deliveries, reducing operational delays by 23% across all field locations.
  • Orchestrated field operations for metric, ensuring on-time delivery under budget, saving the client 12 in projected overruns.
  • Worked closely with external vendors to ensure the timely and cost-effective sourcing of materials, saving the company 2 over two years.
  • Assessed and improved team productivity metrics, leading to a 80% increase in completed tasks per day, with no loss in quality.
  • Reviewed and renegotiated contracts with 8 key suppliers, reducing procurement costs by 24% over the fiscal year.
  • Championed team safety training, enabling a OSHA accreditation that allowed the company to take on more complex and higher-paying projects.

Affiliations

  • Project Management Institute
  • Council for Field Operations Supervisors (CFOS)
  • National Association for Managers and Supervisors (NAMS)
  • American Field Labor Relations Association (AFLRA)
  • International Association of Project Managers (IAPM)
  • American Concrete Institute (ACI) – Project Supervision Program
  • American Society of Civil Engineers (ASCE) – Resources Management Program
  • Association for Operational Excellence (AOE) – Workflow Optimization Certification
  • Association of Information Technology Professionals
  • Society for Human Resource Management (SHRM) - Labor Optimization Certification

Certifications

  • CompTIA A+ Technician
  • Occupational Health and Safety Technologist (OHST)
  • Apple Certified Associate (ACA)
  • Environmental Management System (EMS) Lead Auditor Certification
  • Certified Equipment Manager (CEM) by Association of Equipment Management Professionals (AEMP)
  • Project Management Professional (PMP)
  • Certified Facilities Manager (CFM) by IFMA
  • Certified Field Manager (CFM) by Field Service Management Association
  • CompTIA Security+
  • Cisco Certified Network Associate (CCNA)

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