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Skills

  • Maintaining records
  • Data-driven resource management
  • Supervision
  • Operational improvement
  • Ground-to-air communications equipment
  • Team management
  • Weather observation
  • Budgets
  • Regulatory compliance
  • Crisis management

Work Experiences

  • Certified 18 soldiers in Lean.
  • Achieved zero discrepancies.
  • Kept records on personnel and operations for reporting purposes.
  • Achieved 81% accountability.
  • Achieved mission success across 11 departments.
  • Used GPS equipment in assault zones ahead of airdrops and air traffic movement to coordinate strategies.
  • Advised the Commanding Officer on key personnel and morale issues, resulting in improved team cohesion and reducing turnover by 53%.
  • Contributed to unit readiness.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.

Summaries

  • Achieved 15% operational readiness across deployments.
  • Bolstered mission readiness by 56%.
  • When briefing commander on status and daily operational activities, successfully incorporates expert communication methods.
  • Accomplished in developing mentorship programs.
  • Collaborative leader focused on crisis management and conflict resolution, fostering team resilience during high-stress conditions in critical operations.
  • Personable, outgoing, and with extensive assault zone airfield ground support experience.
  • Gifted at cultivating relationships with employees in order to promote their well-being and professional development.
  • Achieved a 58% reduction in turnover.
  • Dedicated to professional development as well as the acquisition of relevant skills and techniques.
  • Achieved zero safety violations during operational exercises in 2021.

Accomplishments

  • Collaborated with team of 13 in the development of initiative.
  • Led team in revising supply chain logistics, saving 7 in annual transportation costs.
  • Executed personnel training programs, resulting in 15 new certifications and enhancing unit readiness levels.
  • Authored and delivered comprehensive after-action reviews used in reducing post-mission errors by 67%.
  • Revised training protocols, reducing instructor-led training time by 43%, while maintaining high-quality outcomes.
  • Resolved personnel disputes efficiently, leading to a 47% decrease in imposed disciplinary actions.
  • Regularly conducted training in crisis and conflict management to ensure readiness and successful outcomes in 9 high-stakes incidents.
  • Resolved product issue through consumer testing.
  • Optimized supply chain coordination, reducing resource wastage by 18% and improving material readiness.
  • Implemented personnel retention strategies that reduced attrition by 33% in 5 months.

Affiliations

  • Project Management Institute
  • International Association of Emergency Managers (IAEM) - Certified Emergency Manager
  • Association of the United States Army (AUSA) – Active Member since 2020
  • U.S. Army Sergeants Major Academy Alumni Association
  • Security Industry Association (SIA) – Certified Security Project Manager
  • International Military Sports Council (CISM) – Representative for Raleigh Competitions
  • U.S. Army Ranger Association – Special Forces Unit Member
  • Society of Human Resource Management
  • International Association of Administrative Professionals
  • Veterans of Foreign Wars (VFW) – Local Chapter Volunteer

Certifications

  • Google Certified Professional Cloud Architect
  • Security+ (CompTIA)
  • Cisco Certified Internetwork Expert (CCIE)
  • DoD High Risk Personnel (HRP) Certification
  • Army Basic Instructor Course (ABIC) Certification
  • Airborne School Certification
  • CompTIA Security+
  • Combat Lifesaver Certification (CLS)
  • Advanced Situational Awareness Training
  • Apple Certified Associate (ACA)

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