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Skills

  • Building blocks of learning
  • Team management
  • Elementary education
  • Verbal and written communication
  • Business operations
  • Effective classroom management for adults
  • Problem resolution
  • Regulatory compliance
  • Grammar and spelling instruction
  • Operational improvement

Work Experiences

  • Kept track of students' progress in order to find ways to improve tutoring methods and assist students in achieving program objectives.
  • Achieved a 31% improvement at Phoenix.
  • Assessed individual student progress throughout the semester and adapted learning strategies, boosting average test scores by 15 points.
  • Encouraged students to learn and study in order to boost their self-esteem and reduce their fear of failing at writing.
  • Achieved recognition as Employee of the Year within the 2015 academic year for successfully raising student ESL exam pass rates above 37%.
  • Achieved recognition as Excellence Award.
  • Created customized curriculum packages for small businesses looking to enhance employee language skills, contributing to 6 in new contracts for the language center.
  • Helped students gain confidence through careful instruction in Miscellaneous and the use of positive reinforcement strategies.
  • Collaborated with a multidisciplinary team of educators.
  • Accelerated English comprehension by 24%.

Summaries

  • Outstanding problem-solving and communication abilities.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Proficient in using Jira to improve support for students in Miscellaneous.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Collaborative Adult ESL Tutor.
  • Strengths in stakeholder engagement and strategic planning backed up by Miscellaneous training.
  • Achieved results within 11 weeks.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the system business.
  • Accomplished Adult ESL Tutor.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.

Accomplishments

  • Facilitated practice sessions in conversational English for job seekers, improving speaking proficiency by 24% within several months.
  • Managed a diverse adult classroom, ensuring 16% of learners achieved their individual language goals ahead of schedule.
  • Trained fellow tutors in innovative ESL teaching methodologies, which improved overall course engagement by 44%.
  • Integrated interactive technology in adult ESL lessons, increasing student engagement and participation by 82%.
  • Created ESL testing materials aligned with national standards, improving exam pass rates across 17 classes by 46%.
  • Trained 12 students in specialized industry vocabulary, resulting in job placement success rates of 23%.
  • Documented and resolved system which led to program.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Partnered with workforce development programs to integrate ESL skills training with vocational guidance, achieving 74% successful job placements.
  • Prepared detailed progress reports for each student, helping 9% of learners meet their language goals within three years.

Affiliations

  • American Council on the Teaching of Foreign Languages (ACTFL)
  • Immigrant and Refugee Community Organizations of Phoenix
  • International Association of Teachers of English as a Foreign Language (IATEFL)
  • Society for Human Resource Management (SHRM) - for workforce communication training
  • International Research Foundation for English Language Education (TIRF)
  • TESOL International Association (Teachers of English to Speakers of Other Languages)
  • Project Management Institute
  • Society of Women Engineers
  • Center for Applied Linguistics (CAL)
  • European Association for Language Testing and Assessment (EALTA)

Certifications

  • Cisco Certified Internetwork Expert (CCIE)
  • Google Certified Professional Cloud Architect
  • Certified Public Accountant
  • Certificate in Teaching ESL Writing Skills
  • Certified Online English Teacher (COET)
  • SHRM Certified Professional (SHRM-CP)
  • Teaching Business English Certification from framework
  • Fluency in Professional Communication Certificate
  • Specialized Certificate in ESL Curriculum Development
  • ESL Certification from Vantage

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