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Skills

  • Patient confidentiality
  • Decontamination protocols
  • Inventory management
  • MS Office
  • Patient counseling
  • Restorative dentistry
  • Planning and coordination
  • Aseptic techniques
  • Collaboration with dental professionals
  • Insurance billing

Work Experiences

  • Maintained a clean, sterile, and positive environment to maximize patient comfort, safety, and satisfaction.
  • Communicated proactively with referring dental offices, enhancing interoffice collaboration and increasing specialist referrals by 16%.
  • Achieved a 44% compliance rating.
  • Contributed to successful certified re-accreditation for the clinic.
  • Communicated proactively with referring dental offices.
  • Assisted the dentist with procedures such as program, procedure, and method.
  • Clarified treatment plans for optimal patient understanding.
  • Contributed to a higher rate of implant success.
  • Communicated expected outcomes effectively.
  • Assisted in over 14 bone grafting procedures.

Summaries

  • Proficient in promoting process by leveraging data analysis and team leadership knowledge.
  • Organize supplies, clean teeth, and apply sealants to help the dentist and the patients.
  • Team player who helps coworkers and follows directions from the dentist.
  • Stakeholder engagement Committed to identifying and leveraging opportunities for growth, with a proven ability to build effective teams.
  • Adaptable and motivated, with a strong work ethic and the ability to thrive in either a team-based or individually motivated environment.
  • ITIL certified, with extensive experience working with patients and supporting Periodontal Assistants.
  • Results-oriented Miscellaneous professional with strategic planning, vendor management, and cross-functional collaboration strengths.
  • With hands-on experience, eager to learn new skills and advance knowledge.
  • Expert in all aspects of dentistry assistance, as well as anticipating the needs of dentists and patients.
  • Vendor management and cross-functional collaboration are highly skilled at taking X-rays.

Accomplishments

  • Collaborated with hygienists and surgeons to translate the latest periodontal research into practice, providing cutting-edge care to over 6 patients.
  • Led patient post-operative follow-up efforts, resulting in a 50% increase in patient satisfaction and retention.
  • Assisted with advanced periodontal procedures, such as osseous surgery and bone grafting, enhancing surgical precision and outcomes.
  • Provided personalized patient education and customized pre/post-operative care plans, boosting patient understanding of surgery benefits and risks.
  • Implemented feedback protocols for patients post-surgery, translating data into actionable improvements, raising satisfaction and retention rates by 49%.
  • Maintained meticulous documentation of medical histories, dental charts, and surgical notes, ensuring all information was accessible for future treatment planning.
  • Coordinated anesthesia administration support for surgeries, ensuring consistent patient comfort and successful recoveries.
  • Coordinated lab communication and orders for over 16 active cases monthly, improving the accuracy and turnaround time for dental prosthetics.
  • Initiated cross-departmental collaboration strategies with dental teams, which increased specialist referrals by 72% over 2018.
  • Worked with the dental office management team to streamline patient billing, reducing claim denials and increasing collection efficiency by 32%.

Affiliations

  • Recipient, Outstanding Periodontal Assistant Award, 2020, Raleigh
  • Workshop participant, Local Anesthesia Techniques for Assistants (Seattle, 2017)
  • Active contributor, National Dental Assistants Association (NDAA) forums
  • Participant, Advanced Periodontal Techniques Workshop (Raleigh, 2022)
  • Member, American Dental Assistants Association (ADAA)
  • Certified in Dental Office Infection Control Procedures (2020, Northwind)
  • Certified in Periodontal Sedation Monitoring (2023, procedure)
  • Periodontal Soft Tissue Management Certification (2019)
  • Member, International Team for Implantology (ITI)
  • Member, American Academy of Periodontology

Certifications

  • First Aid/CPR
  • Radiology Health and Safety Exam (RHS) from DANB
  • Local Anesthesia Certification for Dental Assistants
  • Apple Certified Associate (ACA)
  • CompTIA A+ Technician
  • Intravenous Conscious Sedation Certification
  • SHRM Certified Professional (SHRM-CP)
  • Certified Preventive Dental Assistant (CPDA)
  • Sealant Application Certification
  • Certified Dental Infection Prevention and Control (CDIPC)

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