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Skills

  • Customer service
  • Initiative equipment
  • Presentation preparation
  • Organization and planning
  • First Aid/CPR
  • Problem resolution
  • Bookkeeping
  • Conflict resolution
  • Calendar management
  • Team building

Work Experiences

  • Created and implemented an inventory system for office supplies, reducing stock-out occurrences by 81%.
  • Assisted in preparing and editing quarterly reports, ensuring all submissions were meticulous and submitted ahead of deadline every time.
  • Completed reconciliation in under 18 months.
  • Achieved a 35% reduction in document retrieval times.
  • Collaborated with external vendors.
  • Achieved 42% timely submissions rate.
  • Collaborated with vendors to install equipment.
  • Answered phone calls from clients, vendors, and a variety of other callers looking for information.
  • Compiled cost reports.
  • Achieved annual savings of $2.

Summaries

  • Professional who is well-organized and attentive, with experience in administrative support.
  • Individual with risk assessment who is active and well-educated.
  • Adept in office refurbishment planning.
  • Achieved a daily response rate of 17% to calls and emails.
  • Accomplished Clerical Representative specializing in managing legal documentation and contract renewals. Ensured 81% submission of contracts ahead of deadlines, fostering smooth ongoing partnerships.
  • Capable Clerical Representative with 6 years of category office support experience.
  • Costs were consistently reduced while profits were increased.
  • Thorough and dependable Office Worker with excellent administrative skills and a strong Miscellaneous background.
  • Uses risk assessment and vendor management skills to run an efficient office.
  • Accomplished Clerical Representative with a detail-oriented approach to managing office inventories and meeting logistical demands. Reduced stock-out instances by 62% and improved team productivity by implementing improved inventory systems.

Accomplishments

  • Coordinated payroll for 5 employees, ensuring timely processing and correcting discrepancies within several months.
  • Spearheaded project to digitize employee records, contributing to a 33% improvement in document accuracy and accessibility.
  • Collaborated with team of 18 in the development of process.
  • Developed and implemented an electronic filing system that reduced file retrieval time by 63%, enhancing overall efficiency.
  • Designed and implemented administrative process improvements that saved up to 16 annually in office supply costs.
  • Helped senior management track key performance metrics through creating and maintaining detailed quarterly reports.
  • Provided critical administrative support during quarterly financial audits, reducing review time by 78% through proactive data organization.
  • Led monthly payroll review, ensuring 72% accuracy in deductions, taxes, and salaries for over 13 employees.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Prepared expense reports and conducted detailed audits, helping to reconcile accounts with 18% accuracy.

Affiliations

  • Project Management Institute
  • International Association of Administrative Professionals
  • Alliance of Professional Administrative Professionals (APAP)
  • Certified Administrative Professionals Association
  • Rotary International
  • Jaycees
  • Clerical and Administrative Efficiency Council (CAEC)
  • Association of Information Technology Professionals
  • National Association of Professional Receptionists (NAPR)
  • Lions Club

Certifications

  • IC3 Digital Literacy Certification
  • Lean Office and Administration Certification
  • Administrative Support Specialist Certification from Beacon Labs
  • CompTIA Security+
  • Certificate in Effective Office Management from Atlanta
  • Certified Bookkeeper (CB) from Northwind
  • Certified Administrative Professional (CAP) from Brightline
  • Project Management Professional (PMP)
  • Certified Public Accountant
  • Certified Document Controller (CDC) from Harbor & Co.

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