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Skills

  • Team management
  • Operations management
  • Digital asset management
  • Communications
  • Cross-functional team collaboration
  • Multi-Task Management
  • Marketing and advertising strategies
  • Safety measures
  • Music showcase training
  • Contract auditing

Work Experiences

  • Worked with the copywriting team and the creative director to complete all phases of client projects, from planning to timely delivery of high-quality deliverables.
  • Created boardroom and courtroom multimedia presentations that included video and text-synced depositions for better understanding.
  • Transported ServiceNow to 6 months customer locations.
  • Achieved results over the past year.
  • Boosted brand visibility.
  • Developed high-impact messaging for all marketing channels, resulting in revenue and market share increases of over 17%.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Had an excellent attendance record and was always on time for work.
  • Achieved a social media reach of over 10.
  • Answered an average of 4 calls, emails, and faxes per day, responding to customer inquiries, resolving problems, and informing customers about new products.

Summaries

  • Knowledgable in a variety of design and testing methodologies.
  • Web Developer who is self-motivated and has worked on a variety of projects.
  • Content Developer is a multi-talented Content Developer who is consistently rewarded for planning and operational improvements.
  • Ability to meet and exceed customer expectations while achieving compatibility goals.
  • Senior Embedded Software Engineer with extensive experience in all phases of software development.
  • Bringing over 18 years of experience managing website design projects, including gathering user requirements, writing code, creating mockups, and improving designs to wow customers.
  • Dynamic communicator who consistently outperforms company goals and expectations.
  • Market-savvy copywriter with experience monitoring and analyzing business and consumer trends to develop new or re-define existing brand strategies.
  • Committed to high web design, user experience, usability, and speed for a diverse range of end-users.
  • Working with a variety of APIs, third-party integrations, and databases while translating solutions into code.

Accomplishments

  • Repurposed existing long-form content into various formats, including infographics and videos, boosting content consumption by 24%.
  • Developed and managed a comprehensive content calendar, increasing output consistency by 70% and reducing production gaps.
  • Optimized on-page SEO elements such as meta descriptions and headers, resulting in a 15% increase in search rankings.
  • Developed content for customer personas based on detailed audience research, improving content performance by 41%.
  • Created pillar pages on high-traffic topics, which led to a 52% increase in backlinks and improved overall SEO rankings.
  • Collaborated with team of 15 in the development of program.
  • Identified key content gaps through competitor analysis and filled them with high-converting materials that contributed to a 67% sales boost.
  • Developed over 11 high-engagement blog posts per month, boosting organic traffic by 83% within 2022.
  • Formulated content strategies focused on industry trends, leading to a 36% increase in brand authority and thought leadership.
  • Executed social media content strategies that saw follower growth of 17% and interaction rates rise by 43% in one year.

Affiliations

  • Toastmasters
  • Rotary International
  • Society of American Business Editors and Writers (SABEW)
  • Certified Digital Marketing Professional (CDMP) by the Digital Marketing Institute
  • Search Engine Marketing Professional Organization (SEMPO)
  • Lions Club
  • International Academy of Digital Arts and Sciences (IADAS)
  • Editorial Freelancers Association (EFA)
  • World Association of Online Education (WAOE)
  • American Marketing Association

Certifications

  • Content Strategy & Planning Certification (Content Marketing Institute)
  • Scrum Master Certification - process
  • Cisco Certified Network Associate (CCNA)
  • Customer Retention and Loyalty Program Certification - Beacon Labs
  • Agile Project Management Certification (APMG International)
  • First Aid/CPR Certified
  • Inbound Marketing Certification - HubSpot Academy
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Google Ads Certification
  • Customer Success Management Certification - method

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