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Skills

  • Web development projects
  • Team management
  • Design patterns and principles
  • Relationship development
  • Design Systems Creation and Management
  • A/B testing implementation
  • Programming
  • MS Office
  • Framework equipment
  • Design Quality Assurance

Work Experiences

  • Collaborated with research teams.
  • Aligned designs with WCAG framework standards.
  • Championed accessibility improvements, aligning designs with WCAG framework standards and achieving compliance within two years, improving user satisfaction by 16%.
  • Collaborated with cross-functional teams including development and business stakeholders to create an intuitive mobile app that resulted in a Employee of the Year for design excellence.
  • Used HTML and CSS to create the site's layout and user interface.
  • Collaborated with marketing to optimize landing pages for lead generation, leading to improved conversion rates by 64% in system.
  • Collaborated with marketing to optimize landing pages.
  • Compiled heuristic evaluations.
  • Collaborated with research teams to conduct ethnographic studies, leading to critical user insights that influenced the design of the next product version.
  • Achieved compliance within 18 months.

Summaries

  • Focused on writing code that is clean, robust, and secure.
  • Adaptable UX Designer known for improving mobile app interfaces and achieving Top Performer for superior user experience design through engaging and intuitive digital solutions for Power BI.
  • Web developer with a strong commitment to collaboration and problem-solving through solutions.
  • Accomplished in directing the full redesign of user interfaces for SAP, resulting in a 22% decrease in cart abandonment and increase in overall conversion rate.
  • Costs were consistently reduced while profits were increased.
  • Strengths in workflow optimization and data analysis backed up by Miscellaneous training.
  • Accomplished UX Designer.
  • Proven experience using HTML, CSS, JQuery, PHP, and JavaScript to create consumer-focused websites.
  • Achieved President's Club for superior user experience design.
  • Innovative Web Developer with 12 years of website design and performance reporting experience.

Accomplishments

  • Developed user personas and journey maps for system, improving the designer-client communication process and cutting project scope by 34%.
  • Developed onboarding screens for a Power BI, improving first-session user task completion by 71% within the first two years.
  • Improved site accessibility, ensuring compliance with WCAG category, resulting in a 53% increase in positive accessibility feedback.
  • Led a UX overhaul of Tableau, driving a 59%-point increase in average user session length within 6 months.
  • Collaborated with development teams to ensure that WCAG framework standards were met, improving usability for accessibility-challenged users by 37% within three years.
  • Introduced a comprehensive UX toolkit that standardized design processes across departments, reducing time-to-market by 24%.
  • Presented design solutions to stakeholders, resulting in approval for standard which helped reduce the product bug fix rate by 21% 2017.
  • Created high-fidelity mockups using Adobe Creative Suite, achieving a 26% reduction in revision cycles and increasing client satisfaction.
  • Collaborated with cross-functional teams in 2021 to redesign a Microsoft Excel, reducing the bounce rate by 46% and increasing user engagement.
  • Designed and tested user flows for a new e-commerce platform, improving conversion rates by 64% within 6 months.

Affiliations

  • World Usability Congress - Attended annual conference to stay updated on usability trends and best practices.
  • UX Copenhagen Conference - Participated in sessions on UX research methods and ethical design.
  • User-Centered Design and Development Committee - Contributed to design discussions and best practices published in 2021.
  • Association for Supply Chain Management (APICS)
  • Association of Information Technology Professionals
  • AIGA (Professional Association for Design) - Participated in design-thinking workshops and conferences.
  • International Association of Accessibility Professionals (IAAP) - Active in accessibility workshops focused on inclusive design.
  • Certified through Nielsen Norman Group (NNG) - Completed Lean in framework.
  • Dribbble Design Community - Showcase portfolio work and receive peer feedback from UX design peers.
  • Global Service Design Network (SDN) - Engaged in workshops around service design and overarching UX strategies.

Certifications

  • Certified Public Accountant
  • Adobe Certified Associate in Graphic Design & Illustration Using Adobe Illustrator
  • Design Leadership and Management Certificate by InVision
  • ServSafe
  • Axure RP Certified Professional
  • Mobile UX Design Certification by Interaction Design Foundation
  • Google UX Design Professional Certificate
  • SAFe® for Teams Certification (Scaled Agile Framework)
  • Certified Public Accountant (CPA)
  • An Event Apart Certified User Experience Specialist

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