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Skills

  • Business Planning
  • Creative merchandising
  • Business Development
  • Conflict resolution and mediation
  • Regulatory compliance
  • Business Administration
  • Process improvement
  • Relationship development
  • Communications
  • ISO method Compliance

Work Experiences

  • Looked at current operations and market trends to see where improvements could be made and where opportunities could be capitalized on.
  • Identified framework areas in need of improvement and implemented standard program, resulting in a 14% increase in productivity.
  • Achieved a 72% improvement in mean time between failures (MTBF).
  • Achieved a 70% improvement in waste reduction.
  • Achieved a significant metric by making proactive decisions based on market expertise and business knowledge.
  • Taught Converting Supervisors and Converting Supervisors effective customer service techniques, resulting in a 12% increase in client satisfaction.
  • Improved filing systems for confidential client records and reports increased operational efficiency.
  • Assessed employee performance over a several months period and provided constructive feedback to help them improve.
  • Oversaw a group of 12 metric associates who dealt with the department's daily and complex requirements.
  • Increased productivity by 14% while lowering staffing and operational costs.

Summaries

  • With forward-thinking leadership, proven skills in increasing productivity, efficiency, and bottom-line profits.
  • Proactive Converting Supervisor uses determination and attention to detail to produce high-quality strategic planning work.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Dynamic application of cross-functional collaboration and client relations in a fast-paced business environment.
  • Results-driven, decisive leader who knows how to build profitable relationships with key partners, vendors, and clients.
  • Customer-focused professional with 10 years of experience in the Miscellaneous sector.
  • Dedicated to improving employee engagement and performance through training, monitoring, and morale-building.
  • Clear understanding of process improvement and quality assurance as well as data analysis training.
  • Mentoring and challenging team members to meet and exceed company goals is something I'm passionate about.
  • Focused on ensuring smooth financial, personnel, and operational operations.

Accomplishments

  • Partnered with the quality assurance department on certification audits, ensuring that all converting processes adhered to standard requirements.
  • Reduced lead times by 6 days for major converting projects by streamlining communication processes between production and engineering.
  • Managed the transition to new converting technology, training 16 employees which resulted in a 61% efficiency improvement.
  • Achieved a 19% success rate for first-pass production on all converting lines by optimizing production processes.
  • Resolved product issue through consumer testing.
  • Implemented cross-training programs for operators, enhancing workforce flexibility and cutting overtime by 67%.
  • Led continuous improvement efforts, contributing to a 39% increase in on-time delivery performance across two years.
  • Led the implementation of Kaizen initiatives, improving production throughput by 70% and reducing scrap rates by 49% over 6 months.
  • Overhauled production equipment inspection schedules, reducing unplanned downtimes by 13 hours per month and increasing output by 78%.
  • Worked closely with engineering teams to redesign converting processes, reducing setup time by 69% and increasing first pass yield by 24% over 2015.

Affiliations

  • Packaging Machinery Manufacturers Institute (PMMI)
  • National Association of Paper Merchants (NAPM)
  • Occupational Safety and Health Association (OSHA) Certification
  • National Paper Trade Association (NPTA)
  • International Paper Board Industry Association (IPBI)
  • World Packaging Organization (WPO)
  • National Electrical Manufacturers Association (NEMA)
  • Rotary International
  • International Council of Nurses
  • Toastmasters

Certifications

  • Cisco Certified Internetwork Expert (CCIE)
  • Apple Certified Associate (ACA)
  • Warehouse Management Certified Professional (WMCP)
  • SHRM Certified Professional (SHRM-CP)
  • Certified Quality Technician (CQT)
  • National Institute for Metalworking Skills (NIMS) Machining Level I
  • First Aid/CPR Certified
  • Certified in Lean Manufacturing for Continuous Improvement (CLMCI)
  • Certified Manager of Quality/Organizational Excellence (CMQ/OE)
  • Total Productive Maintenance (TPM) Certification

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