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Skills

  • Credit and collections
  • Budgets
  • Operations management
  • Safety measures
  • Customer satisfaction
  • Supervision
  • Contract negotiation/review/drafting
  • Student progress reporting
  • Student records management
  • Time management skills

Work Experiences

  • Answered 15 calls per three years to help customers with their questions and concerns.
  • Authored a training manual on budget management that was adopted by 5 other instructors, increasing program consistency and alignment with educational goals.
  • Achieved 50% retention throughout the transition.
  • Local, state, and federal agencies provided me with documents, clearances, certificates, and approvals.
  • Achieved results over several months.
  • Accommodated varied learning styles.
  • Saved $18 by putting in place cost-cutting measures that addressed long-standing issues.
  • Achieved a 27% decrease in student dropout rate.
  • Created boardroom and courtroom multimedia presentations that included video and text-synced depositions for better understanding.
  • Conducted an initial client assessment and analysis to begin the research process.

Summaries

  • Adult learning techniques are second nature to her, and she excels at them.
  • Exceptional at developing strong vocational training programs and collaborating with others to improve education and outcomes.
  • Working with any size class to achieve comprehensive growth is a success.
  • Accomplished educator with a proven track record of increasing student retention by 16% through a data-driven instructional approach.
  • Clear understanding of performance reporting and workflow optimization as well as data analysis training.
  • Expert in budget management with a track record of success in developing robust training programs that help people find meaningful full-time work.
  • In vocational areas such as method, category, and program, successful in facilitating on-the-job training.
  • Outcome-oriented Program Instructor with over 5 years of experience in budget management to contribute to a growing organization.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Strengths in strategic planning and stakeholder engagement backed up by Miscellaneous training.

Accomplishments

  • Spearheaded curriculum updates to align with industry trends, leading to a 21% increase in student employment post-graduation.
  • Developed a community partnership initiative, securing 8 service opportunities for students and raising awareness of metric.
  • Achieved program accreditation through the design and implementation of continuous-improvement training protocols.
  • Increased sales 6% over 6 months.
  • Created a standard operational training process, shortening new hire onboarding and instructional setup time by 30%.
  • Managed a team of 2 instructors for the development and refinement of educational content, boosting program efficiency by 42%.
  • Mentored 14 participants, helping them to successfully present a capstone project to industry experts, receiving high commendation.
  • Organized a peer-mentorship program for Vantage, increasing student retention rates by 79% over the past year.
  • Streamlined training material development using QuickBooks, improving content delivery speed and quality by 29%.
  • Introduced online learning modules via HubSpot, increasing course accessibility and student enrollment by 25%.

Affiliations

  • American Society of Safety Professionals
  • International Society for Technology in Education (ISTE)
  • Learning Forward (formerly National Staff Development Council)
  • Lions Club
  • International Association of Administrative Professionals
  • National Association of Special Education Teachers (NASET)
  • Jaycees
  • Society of Women Engineers
  • American Association for Adult and Continuing Education (AAACE)
  • Association for Supervision and Curriculum Development (ASCD)

Certifications

  • Charter School Leadership Certification
  • Certified Management Trainer (CMT)
  • Certified Work-Based Learning Specialist
  • CompTIA A+ Technician
  • SHRM Senior Certified Professional (SHRM-SCP)
  • CompTIA Network+
  • Certified Professional Facilitator (CPF)
  • Certified Diversity and Inclusion Specialist
  • First Aid/CPR Certified
  • Facilitation Skills Certificate from Lakeside Partners

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