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Skills

  • Technology integration
  • Advanced Troubleshooting Techniques
  • Time management and prioritization
  • Business analysis
  • Firewalls, VPNs and security products
  • Cloud services
  • Vendor sourcing
  • Capacity planning
  • Cost savings analysis
  • Team Leadership

Work Experiences

  • Created an application framework that became the backbone of a highly successful thin-client web application strategy.
  • Internal and external clients received 2nd and 3rd level technical support and troubleshooting from me.
  • Tracked and tested application performance to identify potential bottlenecks, develop solutions, and work with developers to put them in place.
  • Directed network engineers on-site and oversaw installation, upgrade, and deployment projects.
  • Organized data and created models to aid in critical decision-making.
  • Had planned ahead.
  • Was in charge of the interface.
  • Oversaw the use of a variety of databases, as well as the configuration, installation, and upgrade of new ones.
  • Was in charge of developing the IT strategic vision and ensuring that key departmental objectives were met.
  • Collaborated with category on project technical aspects.

Summaries

  • Focused and determined, with the ability to mentor and lead talented teams.
  • Years of experience in category manufacturing plants (13).
  • Multilingual and extremely dedicated.
  • Software project manager who is well-organized and knowledgeable about the latest hardware and software technologies.
  • Bilingual software project manager with a strong work ethic.
  • As a QA tester for a prestigious company, I'm looking for a fun and challenging job.
  • 2 years of experience as a well-educated and qualified Software Developer.
  • Category Research Associate with a strong desire to advance knowledge by conducting research into risk assessment.
  • New graduate eager to work with a diverse range of people.
  • Dedicated professional with over 8 years of experience developing system web applications.

Accomplishments

  • Quality Control: Proofread and edited all presentation materials prior to send-off to ensure accurate reporting of company data.
  • Optimized disaster recovery initiatives by introducing replication technologies across 11-datacenters, achieving a 68% increase in failover reliability.
  • Installation: Installed appropriate security patches to dissolve security vulnerabilities.
  • Designed a fault-tolerant database replication strategy, increasing system availability to 39%-uptime for critical services.
  • System Integration: Established compatibility with third party software products by developing program for modification and integration, decreasing costs by 18%.
  • Performance Management: Successfully deployed complex end-to-end business intelligence solutions that delivered business value to functional organizations. Facilitated effective working relationships between client, partners and project teams throughout project lifecycles.
  • Coordinated with third-party vendors to troubleshoot and resolve complex network issues, ensuring a 73% increase in incident resolution speed.
  • Introduced proactive monitoring systems that reduced incident response times by 60% through real-time alerts and auto-remediation scripts.
  • Managed vendor relationships to ensure alignment with project timelines and budgets, delivering projects 6 weeks ahead of schedule.
  • Led cybersecurity audits and vulnerability assessments for internal systems, improving the overall security rating by 44% through mitigated risks.

Affiliations

  • Multiple-System Operator Networking Group (MSO-NG) – Regional Group Lead
  • National Association of Social Workers
  • TechAmerica – Member focusing on Policy and Regulatory Compliance in IT Infrastructure
  • Association for Supply Chain Management (APICS)
  • Toastmasters
  • Cloud Architecture Guild – Contributor to Power BI Implementation Framework
  • Association of Information Technology Professionals
  • IT Service Management Forum (itSMF) – Practitioner and Advocate of ITIL-driven Infrastructure
  • National Institute of Standards and Technology (NIST) – CPA-Certified Professional
  • Certified Information Systems Auditor (CISA) – Education and Certification 2023

Certifications

  • Certified Network Security Specialist (CNSS)
  • Certified Infrastructure Security Specialist (CISS)
  • Certified Jenkins Engineer (CJE)
  • Top Secret Security Clearance
  • Certified in the Governance of Enterprise IT (CGEIT)
  • Chartered Wealth Manager (CWM), certified by the American Academy of Financial Management (AAFM)
  • ServSafe
  • Red Hat Certified Engineer (RHCE)
  • SHRM Certified Professional (SHRM-CP)
  • CCIP Service Provider

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