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Skills

  • Training program development
  • Organization
  • Conflict resolution and mediation
  • Data collection and analysis
  • Negotiation
  • Regulatory compliance
  • Foot Traffic Analysis and Conversion Rates
  • Method equipment
  • Performance reporting
  • Employee cross-training

Work Experiences

  • Achieved a 17% reduction in stock shortages.
  • Planned marketing initiatives and tapped into my referral network to promote business development.
  • Identified process areas in need of improvement and implemented system program, resulting in a 11% increase in productivity.
  • Established, enforced, and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Led an overhaul of the company's best practices, which resulted in significantly higher employee retention rates and a top-ranking as an industry leader.
  • Oversaw quality programs aimed at reducing late compliance activities.
  • Achieved results within two years.
  • Achieved this over three years.
  • Used forecasting to figure out what changes needed to be made in the supply chain.
  • Achieved results in 2020.

Summaries

  • Professional with over 2 years of experience as a manager for a $16 one year revenue-generating company.
  • Dynamic application of stakeholder engagement and quality assurance in a fast-paced business environment.
  • Accomplished Local Area Manager recognized for creating efficient staff schedules that reduced labor costs by 66% while maintaining high levels of service quality.
  • Optimize long-term success by effectively balancing targets with resources.
  • Within Miscellaneous, senior Local Area Manager and outstanding performer in risk assessment and vendor management.
  • Successful and innovative Executive Manager with extensive experience and a track record of re-energizing and restructuring organizations, developing strategic initiatives, and seizing new business opportunities.
  • Professional who is both energetic and poised.
  • Ability to use sound judgment and independent decision-making skills to positively impact company success.
  • Motivated program manager with a track record of best practices and operations in the Miscellaneous.
  • With forward-thinking leadership, proven skills in increasing productivity, efficiency, and bottom-line profits.

Accomplishments

  • Mentored a team of 4 managers to drive process improvements that led to 40% increase in operational efficiency across the Pacific Northwest.
  • Completed cross-functional collaboration with marketing teams to increase visibility of regional promotions, driving a 54% growth in foot traffic to targeted stores.
  • Managed a $6 annual budget for district operations, implementing measures that delivered savings while maintaining operational efficiency.
  • Negotiated contracts with third-party suppliers, securing a cost reduction of $16, contributing to an overall 37% increase in store profitability.
  • Achieved national recognition for maintaining top district performance levels, beating revenue targets by $8 per quarter.
  • Drove operational excellence across 12 stores, achieving a 64% reduction in unsold inventory through optimized stock management.
  • Optimized employee scheduling based on demand forecasting, reducing labor costs by 41% while maintaining service quality.
  • Analytical review of store layouts across 3 regional locations, optimizing customer flow and yielding a 73% increase in product led sales volume.
  • Reduced product return rates by 50% through the execution of comprehensive staff training programs in Chicago.
  • Documented and resolved category which led to process.

Affiliations

  • Lean Enterprise Institute (LEI)
  • American Purchasing Society (APS)
  • Employee Retention Strategies Forum (ERSF)
  • American Marketing Association
  • Jaycees
  • Operational Excellence Society (OpEx)
  • Project Management Institute (PMI) – Program/Project Management Professional
  • International Economic Development Council (IEDC)
  • Toastmasters
  • American Production and Inventory Control Society (APICS)

Certifications

  • Certified Public Accountant (CPA)
  • Certified Retail Operations Professional (CROP) - National Retail Federation (NRF)
  • Event Planning and Management Certification - program
  • Certified Conflict Management Specialist - Harbor & Co.
  • Google Certified Professional Cloud Architect
  • Certified Logistics Associate - Manufacturing Skill Standards Council
  • Professional in Human Resources (PHR) - standard
  • Retail Leadership Development Program – Summit Group
  • Certified Sales Executive (CSE) – Sales & Marketing Executives International (SMEI)
  • Salesforce

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