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Skills

  • Assisting with daily living activities
  • Customer service
  • Assistive technology implementation
  • Interior decorating
  • Budgets
  • Regulatory compliance
  • Workload prioritization
  • First Aid/CPR
  • Team management
  • Staff collaboration

Work Experiences

  • Did laundry, dusting, dishwashing, and vacuuming, among other things.
  • Recognized abnormalities and/or changes in patients' health status and reported them to the case manager.
  • Achieved results in 2017.
  • Directed patients to the restroom, coordinated, and automated to assist with bladder and bowel relief.
  • Achieved a 78% success rate.
  • Achieved a 81% increase in client health markers.
  • Made appointments for clients and accompanied them to them.
  • Met with Supported Living Assistant to discuss the patient's condition and medical treatment, assisting in the optimization of treatments and improving outcomes.
  • Planned and organized domestic and international travel, including flights, car service, and restaurant reservations.
  • Kept them mentally alert by entertaining, conversing, and reading aloud to patients.

Summaries

  • Personal Care Aide with experience assisting clients with mental or physical disabilities in completing daily tasks.
  • Personal Care Aide with 13 years of experience assisting clients with a variety of daily living needs at home.
  • Team player with excellent clinical and interpersonal abilities.
  • Strengths in workflow optimization and stakeholder engagement backed up by Miscellaneous training.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Costs were consistently reduced while profits were increased.
  • Appointment, medication, and household management training.
  • Assist families and the healthcare team with concerns about health, nutrition, cleanliness, and household activities.
  • Exceptionally well-organized and capable of anticipating client needs.
  • Working with children and the elderly is a strength, as is anticipating and responding to client needs.

Accomplishments

  • Consistently exceeded client care objectives by integrating holistic health approaches, recognized as top performer in 2016.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Monitored and responded to changes in client needs, resulting in improved client retention for 2023 by 59%.
  • Collaborated with a team of 14 medical professionals to create comprehensive care plans for clients, increasing care consistency and reducing overlaps.
  • Spearheaded the introduction of new assistive equipment across 2 client homes, improving ease of daily living activities by 54%.
  • Leveraged workload prioritization skills to handle client care for 5 individuals simultaneously while maintaining above-target care outcomes.
  • Collaborated with a team of 2 to develop caregiver training for new staff, which improved care delivery outcomes by 19%.
  • Created personalized behavioral support interventions, achieving a 62% decrease in client distress episodes.
  • Developed and implemented crisis management plans for clients, resulting in a 80% improvement in client behavioral outcomes.
  • Documented and resolved program which led to system.

Affiliations

  • American Medical Informatics Association
  • The Arc of the United States
  • Society of Human Resource Management
  • Healthcare Financial Management Association (HFMA)
  • National Association for Home Care & Hospice (NAHC)
  • Freemason
  • Association for Community Affiliated Plans (ACAP)
  • National Association of Nutrition and Aging Services Programs (NANASP)
  • Association of Rehabilitation Nurses (ARN)
  • National Association of Social Workers

Certifications

  • Certified Nursing Assistant (CNA) by North Carolina Nursing Commission
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Public Accountant (CPA)
  • Certified Home Health Aide (CHHA) in compliance with Texas regulations
  • Patient Care Technician (PCT) Certification from method
  • Certified in Applied Suicide Intervention Skills Training (ASIST) from program
  • CompTIA A+ Technician
  • Cisco Certified Network Associate (CCNA)
  • Certified Public Accountant
  • Cisco Certified Internetwork Expert (CCIE)

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