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Skills

  • Data Breach Management
  • Junior analyst mentorship
  • Automated Incident Response Solutions
  • Team management
  • Funding procurement
  • False Positive Reduction Techniques
  • Team building
  • Business operations
  • Intrusion Detection and Prevention Systems (IDPS)
  • Business continuity planning

Work Experiences

  • Collaborated with the public relations department.
  • Collaborated with law enforcement.
  • Achieved a 14-hour reduction in research time per incident.
  • Automated notification workflows.
  • Solved initiative issues, improved operations, and provided excellent customer service.
  • Saved $10 by putting in place cost-cutting measures that addressed long-standing issues.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Achieved a 80% decrease in onboarding time.
  • Contributed 73% of actionable insights.
  • Had an excellent attendance record and was always on time for work.

Summaries

  • Contributed over 39% of actionable insights.
  • Accomplished Incident Response Manager.
  • Incident Response Manager is a multi-talented Incident Response Manager who is consistently rewarded for planning and operational improvements.
  • Costs were consistently reduced while profits were increased.
  • Adept at collaborating across departments.
  • Committed to reducing downtime during security incidents.
  • Boosted incident visibility and resolution rates by 84%.
  • Conducted vulnerability assessments.
  • Challenges single-point-of-failure threats with innovative security incident containment strategies that reduce P1 incident response times by 6 minutes through a pre-defined incident playbook.
  • Within Miscellaneous, senior Incident Response Manager and outstanding performer in project management and process improvement.

Accomplishments

  • Deployed end-to-end security awareness training for 8 employees, resulting in a 20% decrease in phishing incident reports.
  • Partnered with finance to create a real-time threat detection system that contributed to a 40% decrease in error-prone alerts.
  • Resolved product issue through consumer testing.
  • Managed the company’s response to a method security incident that impacted 11 users, minimizing downtime to less than 10 minutes.
  • Collaborated with third-party vendors during post-incident analysis, resulting in the implementation of 17 new collaborative security measures.
  • Initiated cross-departmental drills simulating cyber attacks, improving coordination and readiness across 4 business units.
  • Collaborated with global cross-functional teams to contain standard cyber threat, ensuring zero data breach and securing 14 sensitive systems.
  • Identified root causes during post-incident reviews that resulted in 12 improvements to incident response protocols across the company.
  • Improved incident response by implementing playbooks for metric, reducing escalation errors by 53%.
  • Enhanced visibility into network vulnerabilities by deploying Asana, detecting 74% more threats than previous systems.

Affiliations

  • Regular attendee of the RSA Conference, enhancing knowledge in emerging threat detection and response strategies.
  • Affiliate of Center for Internet Security (CIS) for continuous learning on cybersecurity policies and adaptive control frameworks.
  • Participant in the North American Network Operators Group (NANOG) - focusing on real-world incident response related to network disruptions.
  • Society of Women Engineers
  • American Marketing Association
  • Jaycees
  • Association of Information Technology Professionals
  • Associated with the Cyber Threat Alliance to share and assess threat intelligence across organizational boundaries.
  • International Association of Administrative Professionals
  • National Association of Social Workers

Certifications

  • ISO/IEC 27001 Lead Implementer - Meridian
  • CompTIA A+ Technician
  • Certified SOC Analyst (CSA) - Summit Group
  • Apple Certified Associate (ACA)
  • Certified Information Systems Auditor (CISA)
  • Certified Public Accountant (CPA)
  • Salesforce
  • EC-Council Certified Incident Handler (ECIH)
  • Certified Incident Handler (GCIH)
  • Certified in Risk and Information Systems Control (CRISC)

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