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Skills

  • Operations monitoring
  • Cross-functional team collaboration
  • Team management
  • Regulatory compliance
  • Customer service
  • Statistical Process Control (SPC)
  • Six Sigma
  • Key Performance Indicator (KPI) Monitoring
  • Defect reduction strategies
  • Team building

Work Experiences

  • Conducted a visual inspection of products to determine if they met quality standards.
  • Inspected Tableau and compared it to industry standards to meet regulatory requirements.
  • Certified processes and equipment.
  • Identified the root cause of deviations and non-conforming results and implemented appropriate corrective and preventive actions throughout the product development process.
  • Conducted thorough audits of suppliers.
  • Achieved a 57% reduction in rework.
  • Assisted in the qualification of new suppliers, ensuring that they met company quality standards and reducing supplier lead times by 22%.
  • Achieved reduction in non-conformances in 2022.
  • Documented and executed detailed test plans and test cases, as well as summarized and logged audit findings for reporting purposes.
  • Contributed to a 52% reduction in production downtime.

Summaries

  • To conduct experiments successfully, pays close attention to detail and uses critical reasoning.
  • Achieved up to a 72% reduction in downtime for key operations.
  • Costs were consistently reduced while profits were increased.
  • Analyzed production process trends.
  • Strong experience collecting and analyzing quality metrics as well as making recommendations for process and quality improvement.
  • Quality Control Analyst with experience testing Salesforce and Miscellaneous products.
  • Achieved substantial decreases in non-conforming products.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Strengths in stakeholder engagement and strategic planning backed up by Miscellaneous training.
  • Achieved a 42% reduction in production downtime.

Accomplishments

  • Documented and resolved category which led to standard.
  • Collaborated with team of 2 in the development of system.
  • Performed supplier audits contributing to an increase in supplier conformance rates by 50% over the past year.
  • Spearheaded quality improvement projects that enhanced compliance with FDA and framework requirements, achieving zero findings in process.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with R&D and manufacturing to standardize new product test procedures, leading to improved pass rates by 20%.
  • Led development of inspection processes for SAP, meeting Miscellaneous standards and contributing to on-time delivery improvement by 22%.
  • Reduced production cycle time by 53% through streamlining quality inspection procedures for high-volume products.
  • Reduced non-conforming product rates by 81% by revising supplier quality control processes and conducting supplier audits.
  • Reduced customer complaints by 18% by implementing enhanced quality control processes for HubSpot.

Affiliations

  • APICS - Association for Supply Chain Management (ASCM)
  • Association for Supply Chain Management (APICS)
  • International Council of Nurses
  • American Marketing Association
  • Six Sigma Black Belt Certification (2020)
  • American Medical Informatics Association
  • AMT – The Association for Manufacturing Technology
  • Rotary International
  • Project Management Professional (PMP) Certification
  • American Society of Safety Professionals

Certifications

  • Failure Modes and Effects Analysis (FMEA) Certification - process
  • Gage Repeatability and Reproducibility (GR&R) Certification - standard
  • Certified in Failure Reporting, Analysis, and Corrective Action (FRACAS) - system
  • Certified Supply Chain Professional (CSCP) – APICS
  • GD&T (Geometric Dimensioning and Tolerancing) Certification - method
  • Certified Business Analysis Professional (CBAP)
  • Risk Management Certification for ISO 14971 - Ironclad Systems
  • Certified Quality Improvement Associate (CQIA) - ASQ
  • Cisco Certified Internetwork Expert (CCIE)
  • ServSafe

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