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Skills

  • Relationship development
  • Credit programs
  • Inspection reviews
  • Data Management
  • Communications
  • Experienced with initiative software
  • MS Office
  • Commercial and consumer clients
  • Team management
  • Food preparation

Work Experiences

  • Aided in the recovery of $10 in contested debts.
  • Transported Tableau to several months customer locations.
  • Local, state, and federal agencies provided me with documents, clearances, certificates, and approvals.
  • Double-checked the data's accuracy and integrity.
  • Had an excellent attendance record and was always on time for work.
  • Collaborated with the sales team and customers to negotiate payments and verify account reconciliations.
  • Implemented marketing strategies that resulted in a 12% increase in the number of customers.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Copied, logged, and scanned supporting documents before filing everything in the client's files.
  • Analyzed 8 high-risk cases.

Summaries

  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Strengths in vendor management and cross-functional collaboration backed up by Miscellaneous training.
  • Credit Analyst with experience in customer correspondence and credit analysis.
  • Team player who excels at collaborating with hardware and software experts to create a cohesive and successful design.
  • Adaptable Credit Investigator experienced in manual and automated credit processes.
  • Achieved results within two years through meticulous analysis.
  • Exceptional time management and interpersonal skills, as well as a desire to work for a leasing and financial firm.
  • Achieved a 78% reduction in manual labor efforts per case.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Motivated Credit Investigator with experience managing large-scale projects, including budgeting and administration.

Accomplishments

  • Researched
  • Process Improvement: Created new departmental procedures manual. Assessed organizational training needs.
  • Streamlined
  • Recommended
  • Initiated
  • Reduced
  • Forecasted and mitigated loan defaults by creating an early warning system, which provided senior management with actionable insights and cut default rates by 34%.
  • Trained
  • Created
  • Protective Services: Applied safety procedures and policies as outlined in Department Safety Manual.

Affiliations

  • Association of Credit Executives (ACE)
  • Institute of Certified Specialist in Credit (ICSC)
  • American Society of Safety Professionals
  • American Marketing Association
  • Association of Information Technology Professionals
  • Association of Credit Union Internal Auditors (ACUIA)
  • International Risk Management Institute (IRMI)
  • Insolvency Practitioners Association (IPA)
  • National Financial Educators Council (NFEC)
  • Certified Financial Crimes Specialist (CFCS)

Certifications

  • Certified Internal Auditor (CIA) - category
  • Certified Risk and Compliance Management Professional (CRCMP) - Global Compliance Institute
  • Fair Credit Reporting Act (FCRA) Certification - Northwind
  • Anti-Money Laundering (AML) Certified Associate - ACAMS
  • Advanced Fraud Detection Certification (AFDC) - Beacon Labs
  • Certified Credit Counselor (CCC) – Summit Group
  • FICO® Professional Certification - Adobe Creative Suite
  • Microsoft Certified Systems Engineer (MCSE)
  • Credit Risk Certification (CRC) - Risk Management Association (RMA)
  • Certified Business Analysis Professional (CBAP)

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