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Skills

  • Continuous improvement methodologies
  • Cross-functional team collaboration
  • Report writing and documentation
  • Organization
  • Performance reporting planning
  • Supervision
  • Team building
  • Communication with logistics vendors
  • Relationship development
  • Shipment consolidation planning

Work Experiences

  • Use Salesforce to update status reports so that I can keep track of project progress and deadlines.
  • Collaborated with IT teams.
  • Developed and maintained relationships with domestic and international carriers, ensuring the availability of competitive rates and priority services.
  • Coordinated shipment schedules.
  • Double-checked prices and totals to ensure that invoices were processed correctly.
  • Collaborated with IT teams to orchestrate a software migration, minimizing operational delays during the transition phase for all shipment processing.
  • Collaborated with metric and internal departments to resolve transportation issues and ensure customer orders were fulfilled accurately, achieving customer satisfaction ratings above 70%.
  • Coordinated expedited shipments for time-sensitive Asana deliveries, reducing late deliveries by 15% over 2016.
  • Achieved a 14% error-free record for 2021.
  • Developed a new shipment tracking system.

Summaries

  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • With 14 years of Miscellaneous experience, I am a gifted communicator, planner, and problem-solver.
  • Achieved a 32% error-free record.
  • Cross-functional collaborator who excels at identifying needs and developing effective solutions.
  • Collaborative logistics professional who worked closely with both vendors and internal teams, resolving logistics disruptions and maintaining supply line reliability at 73%.
  • Coordinated high-demand shipments.
  • Strengths in cross-functional collaboration and data analysis backed up by Miscellaneous training.
  • Completed projects on time by developing production schedules, sharing project status with decision-makers, budget management and cross-functional collaboration.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Committed Shipment Coordinator adept at building strong vendor relationships, achieving 18% reductions in shipping errors with streamlined processes.

Accomplishments

  • Resolved product issue through consumer testing.
  • Maintained seamless communication with customs brokers, ensuring smooth customs clearance and reducing clearance delays by 12 days.
  • Participated in vendor negotiations, securing freight contracts that saved the company $195,000 annually.
  • Documented and resolved standard which led to initiative.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Streamlined the freight process, resulting in a 8% reduction in shipping costs by renegotiating rates with multiple carriers.
  • Processed and filed all necessary shipping documents, minimizing discrepancies by reducing documentation errors by 69%.
  • Played a central role in achieving OSHA, allowing the business to expand into new international markets while complying with global standards.
  • Developed SOPs for handling high-priority shipments, reducing turnaround time by 8% during peak business periods.
  • Collaborated with team of 2 in the development of process.

Affiliations

  • Forklift Operator Training - 2017
  • Project Management Institute
  • National Customs Brokers & Forwarders Association of America (NCBFAA)
  • United States-Mexico Chamber of Commerce - Logistics & Transportation Section
  • Certified International Supply Chain Manager (CISCM)
  • International Air Transport Association (IATA)
  • Society of Human Resource Management
  • National Association of Social Workers
  • International Road Transport Union (IRU)
  • National Association of Small Trucking Companies (NASTC)

Certifications

  • Microsoft Certified Systems Engineer (MCSE)
  • Hazardous Waste Operations and Emergency Response (HAZWOPER) Certification
  • Certified Cold Chain Professional (CCCP)
  • CompTIA A+ Technician
  • International Air Transport Association (IATA) Cargo Certification
  • First Aid/CPR/AED Certification
  • Certified Supply Chain Professional (CSCP)
  • Export Compliance Professional (ECoP) Certification
  • Certified in U.S. Export Compliance (CUSEC)
  • SHRM Senior Certified Professional (SHRM-SCP)

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