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Skills

  • Organizational skills
  • Collaboration with radiologists
  • Diagnostic urgency prioritization
  • Cost-saving in equipment management
  • Inventory management for medical equipment
  • Business correspondence
  • Meticulous attention to detail
  • Imaging technology upgrades
  • Communication with healthcare professionals
  • Database management

Work Experiences

  • Assisted in the transition to entirely digital scan logging systems, cutting manual logging time by 65%.
  • Answered 7 calls per three years to help customers with their questions and concerns.
  • Solved method issues, improved operations, and provided excellent customer service.
  • Collaborated with radiologists.
  • Calibrated scanning equipment daily according to method, ensuring the highest diagnostic quality and reducing re-scan requests by 26%.
  • Analyzed daily operational metrics.
  • Assisted in process refinement.
  • Attended PMP training on radiology techniques.
  • Had an excellent attendance record and was always on time for work.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.

Summaries

  • Achieved savings through precise equipment inventory.
  • Attended PMP, gaining cutting-edge radiology knowledge and improving department workflow efficiency within the past year.
  • Achieved results over several months.
  • Collaborative and proactive Scan Assistant.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Experienced File Clerk with 4-year history in high-volume settings. Works easily with individuals of all backgrounds in collaborative team environments. Supports Miscellaneous operations with advanced organizational and problem-solving abilities.
  • Collaborative Scan Assistant.
  • Adept at imaging processes and software.
  • Accelerated identification of abnormalities in procedure scans.

Accomplishments

  • Monitored and maintained imaging equipment inventories, recommending upgrades that saved approximately $8 annually in repair costs.
  • Collaborated with biomedical engineers during calibration checks to ensure equipment consistently met framework guidelines.
  • Handled scan-related inquiries with a 43% customer satisfaction rate, demonstrating exceptional patient communication skills.
  • Processed and archived patient scans following strict HIPAA compliance, ensuring 6% data confidentiality in 6 months.
  • Played a key role in department software upgrade, leading training sessions on new features that improved efficiency by 61%.
  • Collaborated with team of 17 in the development of standard.
  • Consistently met daily target of 4 patient scans while maintaining a 15% accuracy rate in scan labeling and tracking.
  • Assisted in developing and refining department protocols that improved overall scan accuracy and patient flow by 28%.
  • Partnered with IT department to enhance system performance, reducing error occurrence by 49% during high-utilization periods.
  • Led process improvement initiative that reduced scan turnaround time by 27%, enhancing patient care efficiency.

Affiliations

  • Society for Imaging Informatics Professionals (SIIP)
  • Joint Commission on Allied Health Personnel in Ophthalmology (JCAHPO)
  • American College of Radiology (ACR)
  • National Association of Health Care Assistants (NAHCA)
  • Association for Medical Imaging Management (AHRA)
  • National Council on Radiation Protection and Measurements (NCRP)
  • American Registry of Radiologic Technologists (ARRT)
  • Certified Professional in Healthcare Quality (CPHQ)
  • Association for Healthcare Documentation Integrity (AHDI)
  • International Association of Administrative Professionals

Certifications

  • EHR Implementation Specialist Certification 2023
  • First Aid/CPR Certified
  • Certified PACS Associate (CPAS)
  • ServSafe
  • Certified Medical Office Manager (CMOM)
  • Certified Radiology Administrator (CRA)
  • CompTIA Healthcare IT Technician (HIT-001) Certification
  • Project Management Professional (PMP)
  • Health Level 7 (HL7) Certification
  • Certified Healthcare Technology Specialist – Implementation Support Specialist (CHTS-ISS)

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