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Skills

  • MS Office
  • Customer relationship building for repeat orders
  • CTP process knowledge
  • Customer satisfaction improvement through process adjustments
  • Color correcting
  • Efficient operation of flexographic presses
  • Expert at optimizing print production workflow
  • Commercial press operation
  • Documenting machine maintenance processes
  • Digital print equipment operation

Work Experiences

  • Conducted detailed end-of-shift reports to track key metrics and identify areas for improvement, reducing job errors by 35%.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Transported Adobe Creative Suite to three years customer locations.
  • Used root cause analysis to troubleshoot equipment and processing issues.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Ran the press to ensure the highest print quality and productivity with the least amount of scrap.
  • Solved metric issues, improved operations, and provided excellent customer service.
  • Achieved a 15% reduction in misprints.
  • Boosted print throughput.

Summaries

  • Achieved faster job turnaround times.
  • Calibrated for flawless print outputs.
  • Balanced production demands and equipment upkeep.
  • Contributed to a 80% improvement in project delivery times.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Collaborated with design and production teams.
  • Consistently met or exceeded client expectations.
  • To achieve objectives and meet deadlines, adept at interacting with clients, operators, vendors, and supervisors.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Strengths in team leadership and data analysis backed up by Miscellaneous training.

Accomplishments

  • Resolved product issue through consumer testing.
  • Drove a 70% increase in client satisfaction by reengineering the quality control process in print operations.
  • Diligently tracked and analyzed industry trends to adopt new print technologies, enhancing service offerings and boosting revenue by $8.
  • Developed workflow automation strategies that improved overall department productivity by 55%.
  • Designed and implemented a reordering system for printer consumables, reducing emergency orders by 30% and saving $15 annually.
  • Streamlined production processes through workflow optimizations, achieving a 85% increase in print throughput.
  • Consulted with high-profile clients to create custom solutions, generating repeat business worth $16.
  • Monitored and re-calibrated printing equipment, extending equipment lifecycle by 13 years.
  • Achieved cost savings of $12 annually by optimizing paper and ink usage without sacrificing quality.
  • Successfully led initiative to switch to recycled printing materials, cutting environmental impact by 46% while meeting client demands.

Affiliations

  • Lions Club
  • American Medical Informatics Association
  • Document Management Industry Association (DMIA) Member
  • Rotary International
  • Graphic Arts Education and Research Foundation (GAERF) Member
  • International Print Day (IPD) Event Volunteer
  • International Association of Administrative Professionals
  • Environmental Paper Network (EPN) Advocate
  • Graphic Arts Show Company (GASC) Event Exhibitor
  • Toastmasters

Certifications

  • G7 Expert Certification in Print Color Management
  • Certified Installs Specialist for system
  • Project Management Professional (PMP) for Print Solutions
  • Cisco Certified Network Associate (CCNA)
  • Certified Print Production Specialist (CPPS)
  • Certified Offset Printing Specialist (COPS)
  • Certified InPlant Printing Manager (CIPM)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Digital Press Operator (CDPO) for initiative
  • Project Management Professional (PMP)

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