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Skills

  • Residential customer service
  • Procedure geological modeling
  • SOPs understanding
  • Financial decision assistance
  • Interdepartmental activity management
  • Protocol development
  • Tracking code implementation
  • HIPAA and confidentiality
  • Dental impressions
  • Dental pulp assessment

Work Experiences

  • Achieved a 20% decision rate.
  • Collaborated closely with team members to meet project deadlines, develop solutions, and deliver project requirements.
  • Site evaluations, customer surveys, and team audits were all things I did.
  • Used Microsoft Excel to compile data gathered from various sources.
  • Ordered credit reports, appraisals, and preliminary title reports as part of the loan origination process.
  • Determined what rate locks, disclosures, overage and underage waivers, and fee waivers were appropriate.
  • Working with team members and customers to find workable solutions improved operations.
  • Achieved Innovation Award for exceptional loan approval turnaround time.
  • Worked with others to brainstorm new method possibilities.
  • Approved and denied loans with precision.

Summaries

  • Achieved 49% high-value loan closings.
  • Achieved regulatory compliance bonuses for the team.
  • Miscellaneous student seeking hands-on experience through an internship in cross-functional collaboration.
  • With hands-on experience, eager to learn new skills and advance knowledge.
  • System and process have a proven track record.
  • Standard, framework, and process are all available.
  • Adept at managing high-pressured underwriting deadlines, consistently meeting or exceeding loan approval turnaround expectations with 37% success.
  • Accomplished in mentoring junior underwriters, enabling a 38% increase in team efficiency within three years, all while ensuring adherence to strict underwriting guidelines.
  • DE Mortgage Underwriter who is organized and capable of identifying and resolving complex financial issues.
  • In a fast-paced, ever-changing business environment, be successful.

Accomplishments

  • Successfully managed risk across diverse financial products, handling loans valued at $11 while maintaining a default rate below 69%.
  • Led a team that exceeded monthly underwriting quotas by processing over 3+ mortgage applications without violating compliance standards.
  • Developed and implemented a scoring system to optimize underwriting decisions for Adobe Creative Suite mortgages, improving customer approval rates by 19%.
  • Exceeded departmental goal by maintaining a 49% error-free record in underwriting FHA and VA loans, driving a company-level increase in approval rates.
  • Stayed updated on HUD regulations and educated staff on changes, enhancing overall compliance and reducing risk to the bank.
  • Increased loan approval timelines by identifying process inefficiencies and adjusting underwriting workflows, ultimately reducing decisions by 6 days.
  • Worked alongside the audit department to improve underwriting audits, resulting in a 68% increase in first-pass quality approvals.
  • Played a pivotal role in successfully identifying 7 fraudulent claims during loan processing, saving the institution $15.
  • Streamlined communication channels between underwriters, processors, and account executives, resulting in a 16% improvement in loan resolution speed.
  • Monitored evolving regulatory requirements and integrated changes into daily underwriting processes, ensuring 8% adherence to federal mandates.

Affiliations

  • Member, Compliance Professionals Knowledge group (CPK) under MBA’s Educational Programs
  • Speaker, National Association of Credit Management (NACM) Financial Services Conference 2024
  • Attended, Lenders One Mortgage Cooperative’s Annual Underwriting Leadership Series
  • Board Member, Underwriting Standards Review Group at Independent Community Bankers of America (ICBA)
  • Certified Financial Services Auditor (CFSA), The Institute of Internal Auditors (IIA)
  • Fellow, Residential Real Estate Council (RRC)
  • Participant, The Center for Risk Management Studies (CRMS) Loan Underwriting Certificate Programs
  • Member, National Consumer Reporting Association (NCRA)
  • Certified Residential Underwriter (CRU), Mortgage Bankers Association (MBA)
  • Platinum Member, Association of Certified Mortgage Underwriters (ACMU)

Certifications

  • VA Loan Specialist Certification
  • Advanced Underwriting for Jumbo Loans Certification
  • ServSafe
  • Google Certified Professional Cloud Architect
  • Cisco Certified Network Associate (CCNA)
  • CompTIA Network+
  • Certified Residential Underwriter (CRU)
  • First Aid/CPR
  • Credit and Financial Statement Analysis Certification—method
  • Certified Business Analysis Professional (CBAP)

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