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Skills

  • Budgets
  • Regulatory compliance
  • Cross-functional team collaboration
  • Advanced Testing Methodologies (e.g., genetic sequencing)
  • Compliance with regulatory standards (e.g., CLIA, CAP)
  • ISO/IEC 17025 Compliance
  • MEDITECH software
  • Root cause analysis
  • Data-driven decision making
  • Problem resolution

Work Experiences

  • Assisted with the integration of new automation technologies.
  • Calibrated advanced analytical equipment.
  • Used Jira to record, report, and post test results.
  • Authored and updated 17 laboratory protocols in adherence to changes in category, driving continued compliance.
  • Handled specimens according to laboratory protocols to ensure that results were as accurate and precise as possible.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Regularly conducted framework, process, and category tests.
  • Answered 15 calls per several months to help customers with their questions and concerns.
  • Achieved Lean re-accreditation.
  • Achieved a 63% reduction in reagent consumption per test cycle.

Summaries

  • Strengths in project management and budget management backed up by Miscellaneous training.
  • Acquired Outstanding Service Award for exceptional leadership.
  • Achieved a 22% reduction in laboratory errors by developing and implementing comprehensive quality control programs, driving higher efficiency and accuracy.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Proven track record of keeping equipment and lab areas in compliance with regulatory requirements.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Achieved a 42%-increase in throughput.
  • Costs were consistently reduced while profits were increased.
  • Quality-focused team player with an efficient and accurate approach, with 3 years of industry experience.
  • Acquired Innovation Award in recognition of exceptional leadership in laboratory operations and for achieving superior results in quality control and workflow improvement.

Accomplishments

  • Drafted and maintained Standard Operating Procedures (SOPs) for system, maintaining 100% compliance in internal audits.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Screened, analyzed, and processed over 6 patient specimens daily, consistently ensuring accurate and timely results.
  • Implemented a continuous quality improvement plan that identified and resolved procedure, saving the lab $5 annually.
  • Streamlined the integration of electronic medical records (EMR) with the laboratory information systems (LIS), increasing data transfer accuracy by 80%.
  • Led the development of a time management system for lab personnel, optimizing resource allocation and reducing overtime by 28%.
  • Increased laboratory throughput by 60% through workflow automation and staff restructuring.
  • Coordinated with cross-functional departments to establish lab-wide test protocols, improving overall compliance with CDC guidelines by 41%.
  • Resolved product issue through consumer testing.
  • Executed comprehensive audits and safety checks, ensuring 7% compliance with OSHA laboratory safety standards.

Affiliations

  • Rotary International
  • Jaycees
  • American Clinical Laboratory Association (ACLA)
  • Society of Human Resource Management
  • Association of Public Health Laboratories (APHL)
  • Toastmasters
  • American Medical Informatics Association
  • Association of Information Technology Professionals
  • Institute for Quality Management in Healthcare (IQMH)
  • Project Management Institute

Certifications

  • Cisco Certified Internetwork Expert (CCIE)
  • SHRM Certified Professional (SHRM-CP)
  • CompTIA Security+
  • Certified Business Analysis Professional (CBAP)
  • Salesforce
  • First Aid/CPR Certified
  • Certified Public Accountant (CPA)
  • Board Certification with the American Board of Clinical Chemistry (ABCC)
  • National Accreditation Agency for Clinical Laboratory Services (NAACLS) Accreditation
  • Certification in Laboratory Safety (CLS) by the American Association for Laboratory Accreditation (A2LA)

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