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Skills

  • Time management
  • Team supervision
  • Relationship development
  • Process improvement
  • Loan processing
  • Emergency evacuation procedures
  • Organization
  • Affordable housing programs knowledge
  • Database management
  • Property tours and inspections

Work Experiences

  • Assisted with construction planning.
  • Achieved 23% compliance during peak usage times.
  • Promptly and appropriately handled tenant complaints, bringing in repairmen and other support services as needed.
  • Reduced vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans, and tenant outreach programs.
  • Assisted with renovation planning.
  • Assessed properties, gathered information, and wrote reports about my findings for submission to Student Building Manager every 18 months.
  • Kept track of the progress of construction and maintenance projects and alerted the appropriate people when there were any updates, delays, or schedule changes.
  • Analyzed and optimized HVAC and lighting schedules to align with building usage, reducing energy consumption by 32% over 17 months.
  • Collaborated with student organizations to streamline event planning and venue booking, increasing engagement and campus awareness.
  • Established strong, professional relationships with Student Building Managers and residents by promoting team collaboration and providing exceptional service.

Summaries

  • Collaborated with university partners to facilitate seamless room reservations, achieving a 45% boost in room utilization through streamlined event coordination.
  • Oversee all aspects of program buildings' operations, including developing positive tenant relationships, managing office operations, and coordinating maintenance.
  • Achieved 82% compliance with COVID-19 safety protocols during high-traffic periods and maintained seamless operations with vigilant monitoring.
  • Positive and conscientious metric professional who is effective at promoting resident satisfaction by addressing concerns, spearheading repairs, and implementing improvements to improve properties.
  • Collaborative team leader experienced in coordinating building maintenance schedules, ensuring timely resolution of issues to maintain uninterrupted operations.
  • Ready to apply my skills and knowledge to a challenging role that offers the opportunity for long-term career advancement and success.
  • Dedicated to learning, growing, and succeeding in Real Estate.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Achieved compliance with safety protocols.
  • Collaborated with campus police and maintenance teams.

Accomplishments

  • Successfully managed a team of 6 during high-traffic periods, ensuring building safety and successful event coordination.
  • Enhanced communication channels between building staff and maintenance teams, which reduced discrepancies by 30%.
  • Implemented a technology-based scheduling system, reducing manual scheduling conflicts by 67% % across rooms and events.
  • Reduced energy waste across 4 facilities by 18% through the implementation of energy-use tracking systems.
  • Created customized building occupancy strategies, resulting in a 61% increase in space utilization efficiency.
  • Developed and maintained building resource inventory, leading to a 73% reduction in over-ordering supplies.
  • Developed and executed emergency preparedness protocols, training 4 staff and improving response times by 83%.
  • Proactively identified and resolved building maintenance issues, reducing operational downtime by 34% over several months.
  • Optimized custodial staffing schedules, reducing overtime costs by 54% % while maintaining building cleanliness standards.
  • Successfully resolved safety concerns during building inspections, reducing potential risk factors by 63%.

Affiliations

  • National Resident Hall Honorary (NRHH) Member
  • Member, Community Safety and Crisis Managers Association (2023)
  • Society of Human Resource Management
  • Certified in CPR and First Aid by the American Red Cross
  • Society of Women Engineers
  • Member, International Building Code Council (ICC) Student Chapter
  • Association of Information Technology Professionals
  • Lions Club
  • Active participant, Facilities Management Professional (FMP) Certification Program
  • Affiliated with University Event Planning Association (UEPA)

Certifications

  • CompTIA A+ Technician
  • Certified Public Accountant
  • Building Operator Certification (BOC) - Meridian
  • Building Information Modeling (BIM) Certification - QuickBooks
  • Salesforce
  • Certified Fire Protection Specialist (CFPS)
  • Certified Facility Manager (CFM) Harbor & Co.
  • Certification in Property Management Safety and Security - Cedar Works
  • Project Management Professional (PMP) - Ironclad Systems
  • Certified Emergency Planning & Preparedness Manager

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