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Skills

  • Recreational program implementation
  • Process improvement
  • Operational improvement
  • Process equipment
  • Rehabilitation support
  • Cultural competence
  • Conflict resolution training
  • Positive relationship building
  • Effective record-keeping
  • Adherence to safety procedures

Work Experiences

  • Looked for industry trends on social media and through online sources.
  • Achieved Excellence Award recognition.
  • Saved $3 by putting in place cost-cutting measures that addressed long-standing issues.
  • Assisted social workers in developing, coordinating, and leading programs for people with procedure and standard concerns.
  • Achieved results within the first the past year.
  • Communicated with family members to update them on residents' progress and address concerns, improving overall satisfaction by 52% points.
  • Addressed concerns of family members.
  • Administered prescribed medications.
  • Created a welcoming environment for new residents.
  • Conducted daily health check-ins.

Summaries

  • Contributed to 16% improvement in overall resident well-being.
  • Achieved a 83% reduction in behavioral outbursts.
  • Clear understanding of cross-functional collaboration and vendor management as well as workflow optimization training.
  • Achieved results over three years.
  • Consistently met compliance benchmarks for 2019.
  • Accomplished in maintaining detailed and compliant records, supporting full regulatory compliance for 2018 with zero violations.
  • Demonstrated ability to form and maintain long-term relationships.
  • Compassionate Group Home Helper with over 7 years of experience in personalized care plan development and resident support, contributing to 30% improvement in overall resident well-being.
  • Consistently met regulatory benchmarks.
  • Achieved a 65% reduction in undetected health issues.

Accomplishments

  • Budgeted and scheduled regular outings, saving $8 annually and enhancing resident participation rates by 58%.
  • Collaborated with local service providers to introduce new healthcare services to residents, increasing support by 31%.
  • Designed and implemented personalized skill-building programs helping 3 residents gain independence in daily living tasks.
  • Planned and managed budget allocations for recreational activities, saving $7 while expanding program variety by 53%.
  • Implemented group therapy sessions that resulted in emotional improvements for 13 residents by enhancing peer support engagement.
  • Facilitated group home safety protocol workshops that resulted in a 54% reduction in emergency room visits.
  • Documented and resolved system which led to metric.
  • Created a welcoming and supportive environment for 7 new residents, facilitating a smoother transition into group living.
  • Established a peer-mentoring program that accelerated residents’ transition into independent living by several months.
  • Facilitated communication between residents and medical professionals, leading to improved healthcare outcomes for 5 individuals.

Affiliations

  • Association of Professional Behavior Analysts (APBA)
  • The Arc of the United States
  • Association for Community Living Professionals
  • International Association of Administrative Professionals
  • American Case Management Association (ACMA)
  • Child Welfare League of America (CWLA)
  • American Marketing Association
  • Association of Information Technology Professionals
  • American Public Health Association (APHA)
  • American Network of Community Options and Resources (ANCOR)

Certifications

  • Google Certified Professional Cloud Architect
  • Person-Centered Thinking Training Certification
  • Microsoft Certified Systems Engineer (MCSE)
  • Fire and Life Safety Certification by initiative
  • Certified Alzheimer's Disease and Dementia Care Trainer (CADDCT) by National Council of Certified Dementia Practitioners
  • Trauma-Informed Care Certification by Beacon Labs
  • Certified Business Analysis Professional (CBAP)
  • Program Manager for Adults with Disabilities Certification by Summit Group
  • Project Management Professional (PMP)
  • Applied Suicide Intervention Skills Training (ASIST) by LivingWorks Education

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