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Skills

  • End-to-end testing execution
  • Procedure analysis
  • Agile methodologies
  • Cross-functional team leadership
  • MS Office
  • Supervision
  • Operations monitoring
  • Multi-module system testing
  • Corrective actions
  • Sampling protocols

Work Experiences

  • Reviewed and validated quality requirements for manufacturing planning, supplier purchase orders, and engineering specifications to meet contract compliance regulations.
  • Followed safety and clean-up procedures to comply with agency and regulatory mandates.
  • Achieved Outstanding Service Award for Excellence in Testing for delivering Workday with zero critical defects post-deployment.
  • Gathered and organized test data in preparation for the creation and analysis of reports.
  • Achieved a 45% improvement in server response.
  • Averted 5 potential failure points.
  • Technical documents such as deviation reports, testing protocols, and trend analyses were all written by me.
  • Inspected Workday and compared it to industry standards to meet regulatory requirements.
  • Conducted a visual inspection of products to determine if they met quality standards.
  • Balanced time zone differences.

Summaries

  • Achieved 9% test case coverage.
  • Balanced tight timelines.
  • Disciplined professional who approaches vendor management in a systematic manner.
  • To conduct experiments successfully, pays close attention to detail and uses critical reasoning.
  • Quality Control Analyst with 15 years of experience in the Miscellaneous industry.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Clear understanding of project management and stakeholder engagement as well as project management training.
  • Conducted load and stress tests.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Boosted project ROI through early defect detection.

Accomplishments

  • Introduced scriptless automated testing solutions, cutting testing script development by 58%, directly impacting project timeline improvements.
  • Successfully delivered Salesforce through meticulous coordination of test cases, automated scripts, and resource management, with 14% adherence to standard QA protocols.
  • Trained and mentored a team of 14 offshore testing resources on the implementation of automated test practices, improving quality and efficiency.
  • Resolved product issue through consumer testing.
  • Initiated a defect triage process that improved communication between QA and development teams, cutting defect resolution time by 60%. 
  • Documented and resolved procedure which led to program.
  • Collaborated with development and DevOps teams to integrate continuous integration/continuous deployment (CI/CD) pipelines with automated testing, resulting in 13% faster feedback loops.
  • Led offshore testing team of 13 professionals, improving test execution time by 70% through efficient resource management and planning.
  • Orchestrated successful offshore testing project for enterprise systems, delivering 8 builds with zero critical defects in 18 months months.
  • Spearheaded testing for Jira, successfully reducing operational issues and downtime by 84%.

Affiliations

  • DevOps Institute Testing and Certification Group
  • National Association of Social Workers
  • Continuous Delivery Foundation (CDF) - Testing and Release Special Interest Group
  • Agile Alliance Testing Technical Group
  • Association for Software Testing (AST)
  • International Association for Automation Testing (IAAT)
  • International Council of Nurses
  • Society of Human Resource Management
  • Rotary International
  • International Association of Administrative Professionals

Certifications

  • Apple Certified Associate (ACA)
  • Agile Testing Certification 2021
  • PRINCE2® Foundation Certification
  • ISTQB Advanced Test Manager
  • International Software Testing Qualifications Board (ISTQB) - Advanced Test Automation Engineer
  • Google Certified Professional Cloud Architect
  • Certified Ethical Hacker (CEH)
  • Certified ScrumMaster (CSM)
  • Certified Software Testing Professional (CSTP)
  • Project Management Professional (PMP) - Summit Group

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