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Skills

  • Performance improvement strategies
  • Organizational Restructuring
  • Digital transformation readiness strategies
  • Project lifecycle integration (e.g., Agile, Waterfall)
  • Post-merger integration strategies
  • C-suite communication and reporting
  • Cross-functional team leadership
  • M&A (mergers and acquisitions) change facilitation
  • Organization
  • Budgets

Work Experiences

  • Achieved Outstanding Service Award for employee engagement excellence.
  • Compiled research data and delivered professional presentations that highlighted findings and suggested improvements.
  • Answered 11 calls per three years to help customers with their questions and concerns.
  • Authored and executed a change management communication plan that reduced employee resistance by 20% during a system.
  • Looked for industry trends on social media and through online sources.
  • Achieved results within framework.
  • Internal systems were reviewed, and training plans were created to address areas that needed to be improved.
  • Authored a change management communication plan.
  • Applied change management protocols for Austin.
  • Collaborated with metric customers to determine their needs and deliver system service.

Summaries

  • Leverage expertise in research and system enhancement to drive organizational improvements.
  • Accomplished Senior Change Management Consultant, specializing in leadership development programs, resulting in a 20% improvement in management competency and 64% reduction in employee turnover.
  • Achieved 52% process improvements.
  • Accomplished Senior Change Management Consultant.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Change Management Consultant recognized for creating training programs.
  • Top-notch administrator with a well-organized and financially savvy approach.
  • Achieved 38% improvement in management competency.
  • Collaborated with leadership to design and implement strategic change initiatives that reduced turnover by 80% and enhanced team cohesion.
  • Achieved 52% system readiness.

Accomplishments

  • Analyzed post-implementation performance data, influencing strategic decisions that resulted in a $11 boost in revenue within 2016 of project completion.
  • Partnered with HR to develop employee sentiment dashboards, providing real-time insights that shaped engagement strategy and raised overall employee satisfaction by 74%.
  • Fostered employee engagement through targeted change communications, driving survey participation rates above 49% during the standard execution.
  • Delivered tailored training programs focused on leadership during change, contributing to a 47% increase in manager effectiveness ratings.
  • Documented and resolved category which led to standard.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with team of 10 in the development of initiative.
  • Formulated and delivered post-change performance monitoring strategies, driving iterative improvement that increased project completion rates by 38%.
  • Advised on organizational structure realignment, helping Ironclad Systems improve cross-departmental coordination by 37% following the restructuring.
  • Led cross-functional change teams in the facilitation of 4 workshops aimed at reducing employee resistance to Jira implementation.

Affiliations

  • Member, Talent Acquisition and Succession Planning Global Roundtable
  • Contributor, system – Change Management Best Practices
  • Society of Women Engineers
  • Presenter, Digital Transformation Change Journey Webinar 2015
  • Association of Information Technology Professionals
  • Certified Change Management Professional (CCMP) Credential Holder
  • Lions Club
  • Society of Human Resource Management
  • Freemason
  • Member, International Coach Federation (ICF)

Certifications

  • Agile Certified Practitioner (PMI-ACP) by PMI
  • Salesforce
  • Employee Engagement Specialist Certification by AIHR
  • Project Management Professional (PMP) by standard
  • SHRM Senior Certified Professional (SHRM-SCP)
  • CompTIA A+ Technician
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Management Consultant (CMC) by IMC USA
  • Master Facilitation Certification by Vantage
  • Microsoft Certified Systems Engineer (MCSE)

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