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Skills

  • Contract lifecycle management (CLM)
  • Change management during market volatility
  • Partner relationship management (PRM)
  • Sales presentations
  • Extensive personal network
  • Database management
  • Analytical problem solver
  • Cross-functional team collaboration
  • Competitor analysis and price adjustment
  • Lead conversion tracking and improvement

Work Experiences

  • Kept financial controls in place, planned business operations, and kept expenses under control while identifying and pursuing opportunities to expand business operations and increase profits.
  • Worked cross-functionally with headquarters, regional, and other teams across the country to ensure that the message and experience were consistent.
  • Oversaw the work of an efficient administrative team responsible for maintaining accurate sales, inventory, and order records.
  • Developed and implemented new online marketing strategies that resulted in a 11% increase in sales.
  • Met with Corporate Director of Sales and E-Distributions one-on-one to identify selling roadblocks and provided advice, including budget management, on how to best address them.
  • Worked with internal teams and suppliers to assess costs in relation to expected market price points and create structures to meet profit goals.
  • Met established KPIs for the company, regional team, and individual performance through teamwork and customer focus.
  • Had weekly meetings with Corporate Director of Sales and E-Distributions to figure out how to get around sales roadblocks.
  • Organized promotional events and interacted with the community to increase sales volume.
  • Cut the past year spending by 16% by using Adobe Creative Suite to create effective budgets.

Summaries

  • Strategic and analytical, with a motivating leadership style and experience in forming new network connections, marketing products, and expanding territories.
  • Achieved results across one year.
  • Sales Manager with over 10 years of experience building relationships and partnerships, servicing accounts, and increasing profits.
  • Accomplished in CRM development and automation, increasing sales team’s conversion rates by 49% while enhancing overall client engagement.
  • Corporate Director of Sales and E-Distribution with 11 years of successful strategic planning and data analysis experience.
  • Achieved a 29% uplift in competitive markets.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Achieved results during volatile market conditions.
  • Successful Corporate Director of Sales and E-Distribution with a passion for leading sales teams to new heights in revenue.
  • Achieved market expansion regionally and globally.

Accomplishments

  • Resolved product issue through consumer testing.
  • Led negotiations with cross-border distributors, resulting in a 49% increase in export activities and expanding international revenue share to 50% of total sales.
  • Led a cross-functional team of 10 to develop and implement sales strategies that drove a 26% increase in revenue over one year.
  • Executed successful regional expansion strategy for corporate sales, contributing to a revenue growth of $13 in 3 new markets worldwide.
  • Introduced CRM processes that automated lead nurturing, resulting in a 41% conversion rate improvement while reducing manual intervention by 5%. Saved 2 in labor costs.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Negotiated multimillion-dollar contracts with key global accounts, securing additional distribution in Raleigh and increasing market share by 28%.
  • Devised and implemented an omnichannel sales strategy leading to a 47% increase in e-commerce sales within 4 months.
  • Spearheaded an initiative that lowered third-party logistics costs by 45% while maintaining delivery time targets and increasing customer satisfaction scores by 48%.
  • Collaborated with team of 6 in the development of category.

Affiliations

  • Association for Supply Chain Management (APICS)
  • Certified Professional in Customer Relationship Management (CRM) from the CRM Association
  • Sales Analytics Certification from the Global Business Intelligence Institute
  • Member of the Chief Sales Officer Network
  • Certified Leader in Digital Transformation by category - 2017
  • Certified in Advanced Pricing Strategies from the University of Chicago Booth School of Business
  • American Medical Informatics Association
  • Toastmasters
  • Certified in Cloud Sales Optimization by the Cloud Industry Association
  • Board Member of the National Retail Federation E-Commerce Division

Certifications

  • Global Distribution Systems (GDS) Proficiency Certification
  • Google Certified Professional Cloud Architect
  • Certified Revenue Optimization Professional (CROP)
  • Certified Sales Leadership Professional (CSLP)
  • Certified E-Commerce Executive (CECE)
  • Certified Digital Marketing Professional (CDMP)
  • Apple Certified Associate (ACA)
  • Customer Relationship Management (CRM) Certification by Coursera
  • Online Marketing Certified Associate (OMCA)
  • CompTIA Security+

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