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Skills

  • Budgets
  • First Aid/CPR
  • Business operations
  • Clerical support
  • Cost reduction strategies
  • Hazardous chemical handling
  • System equipment
  • Analyzing water quality
  • Problem resolution
  • Materials preparation

Work Experiences

  • Procedure helped me achieve $110,000.
  • Achieved a Excellence Award for exceptional service by optimizing the treatment and distribution network, improving water quality metrics by 51%.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Had an excellent attendance record and was always on time for work.
  • Achieved a 38% drop in community water usage.
  • Answered an average of 2 calls, emails, and faxes per day, responding to customer inquiries, resolving problems, and informing customers about new products.
  • Achieved a 51% reduction in costs.
  • Achieved compliance with 46% of regulatory standards.
  • Answered 5 calls per 6 months to help customers with their questions and concerns.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.

Summaries

  • Looking for a new challenge that will allow me to put my excellent problem-solving, planning, and multitasking skills to use.
  • Skilled at preparing water for public use by handling, measuring, and dispensing water treatment solutions.
  • 14% of team members passed their OSHA exams.
  • Senior Embedded Software Engineer with extensive experience in all phases of software development.
  • Knowledgable in a variety of design and testing methodologies.
  • Boosted water pressure consistency.
  • Achieved cost reduction of $13 per quarter for repair expenses.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Boosted water pressure consistency across the Columbus service area, impacting 13 households positively through infrastructure upgrades.
  • Costs were consistently reduced while profits were increased.

Accomplishments

  • Developed training modules for new hires, speeding up operational readiness by 6 days while maintaining compliance with all safety and regulatory standards.
  • Reduced chemical usage in treatment processes by 80% while maintaining excellent water quality standards.
  • Resolved contaminant monitoring discrepancies, preventing potential violations of EPA and local water quality compliance standards.
  • Participated in multiple emergency response exercises, simulating critical water contamination scenarios and improving preparedness by 69%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Engaged in continuous professional development, maintaining Six Sigma certifications issued by category and contributing to standard.
  • Used advanced diagnostic equipment to pinpoint and repair critical equipment failures, restoring operational capacity by 55% faster than initially projected.
  • Developed performance auditing processes, identifying operational inefficiencies and improving plant performance by 33% over two years.
  • Successfully handled regulatory inspections and achieved 47% compliance during 14 consecutive audits.
  • Assisted in designing a new water storage system, improving capacity by 17 gallons and reducing emergency supply shortages by 79% %.

Affiliations

  • Environmental Protection Agency (EPA) Certification Training Collaborator
  • American Medical Informatics Association
  • Association of Information Technology Professionals
  • Subject Matter Expert for the Continuing Education for Water Professionals (CEWP) Program
  • American Marketing Association
  • Affiliate Membership – International Association for Sustainable Water Management
  • Leadership and Participation in ‘Water Week’ Advocacy with 2019
  • Member of the Utility Water Association – Massachusetts Chapter
  • International Association of Water Safety Professionals
  • Water Environment Research Foundation (WERF)

Certifications

  • Advanced Hydraulics Water Certification - standard
  • Certified Safety Professional (CSP) – Board of Certified Safety Professionals (BCSP)
  • Cross-Connection Control Certification - procedure
  • AWWA Water System Operator Certification - American Water Works Association
  • Crisis and Emergency Risk Communication Certification - Beacon Labs
  • Chartered Wealth Manager (CWM), certified by the American Academy of Financial Management (AAFM)
  • Certified Public Accountant (CPA)
  • Certified SCADA Systems Operator - framework
  • National Safety Council (NSC) First Aid & CPR Certification
  • Groundwater Treatment Operator License - category

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