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Skills

  • Recruitment
  • Effective Succession Pipeline Creation
  • Customer service
  • Workforce improvements
  • Organization
  • Organizational Development
  • Change Management
  • MS Office
  • Budgets
  • Process improvement

Work Experiences

  • Aided market expansion efforts while also implementing process improvements in order to conduct demand analysis and boost the bottom line.
  • Boosted career satisfaction among 8+ employees.
  • Achieved a retention rate of 53%.
  • Was in charge of a variety of benefit programs, including 401K, medical, dental, and vision coverage.
  • Applied mediation strategies to resolve conflicts.
  • Oversaw the onboarding and training of over 12 new metric employees, ensuring that the company's operations ran smoothly and that production was efficient with qualified candidates every year.
  • Achieved a 38% reduction in HR operational costs.
  • External tools were created to automate program operations and provide user-friendly implementation.
  • Implemented a new-hire program that included training initiatives as well as problem-solving and document processing.
  • Worked with the legal and compliance teams to review paperwork, collect feedback, and gather data for new training processes.

Summaries

  • Human Resources Manager with 16 years of experience fostering productive cross-organizational communication and coordination.
  • Costs were consistently reduced while profits were increased.
  • Accomplished HR leader recognized for driving award-winning Diversity and Inclusion initiatives, which earned Innovation Award recognition in 2018.
  • Accomplished at delivering cost-effective workforce planning that not only saves the company $18 annually but also meets long-term business needs with 51% greater efficiency.
  • Human Resources expert with 3 years of experience in benefits administration, recruitment, and staff development.
  • Achieved 37% greater efficiency.
  • With forward-thinking approaches, we are focused on maximizing resource utilization and improving performance.
  • Achieved a 46% reduction in external executive hires.
  • Organized planner with strong team-building and program-management skills.
  • Human Resources executive with a wide range of skills who has been successful in cutting costs and raising the company's profile in the job market.

Accomplishments

  • Partnered with leadership to launch a workforce analytics dashboard, enabling the business to forecast staffing requirements 14 months in advance.
  • Revamped the employee performance appraisal system, increasing alignment between individual goals and corporate objectives by 84%.
  • Re-engineered the employee rewards and recognition program, boosting employee engagement scores by 43% within 2015 of implementation.
  • Improved benefits packages through data-driven negotiations, achieving a 23% reduction in premium costs while maintaining competitive offerings.
  • Enhanced HR team’s technical skills by delivering regular training on HRIS systems, reducing data errors by 64% and increasing reporting accuracy.
  • Implemented a succession planning framework, helping identify key leadership roles and reduce talent gaps by 40%.
  • Developed a talent management strategy that reduced time-to-promotion for high-potential employees by 27% over several months.
  • Designed and implemented a leadership development program, facilitating succession planning and identifying 17 high-potential leaders within 2015.
  • Successfully mediated 16, high-profile employee relations disputes, resolving issues efficiently and reducing potential risk to the organization.
  • Led a cross-functional team to initiate labor relations strategy, resulting in the successful negotiation of 3 collective bargaining agreements.

Affiliations

  • Corporate Leadership Council
  • International Foundation of Employee Benefit Plans (IFEBP)
  • Compensation and Benefits Association
  • European Association for People Management (EAPM)
  • Human Capital Institute (HCI)
  • Association for Computing Machinery
  • Association for Supply Chain Management (APICS)
  • Society of Human Resource Management
  • World Federation of Personnel Management Associations (WFPMA)
  • American Marketing Association

Certifications

  • WorldatWork Certified Benefits Professional (CBP)
  • HR Certification Institute (HRCI) California Certification (PHRca)
  • HR Data Analytics Certification from Cornell University
  • Harvard ManageMentor® Program Completed for Leadership and HR Management
  • PwC Professional Development Academy for HR Executives
  • Certified Learning and Development Professional (CLDP)
  • Certified Public Accountant (CPA)
  • Human Capital Strategist (HCS) Certification from the Human Capital Institute
  • Certified Human Resources Specialist in Organizational Development (CHR-O)
  • Cisco Certified Internetwork Expert (CCIE)

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