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Skills

  • Performance management
  • Relationship development
  • Group instruction
  • Budget forecasting
  • Equipment maintenance oversight
  • Fitness plan development
  • MS Office
  • Staff training and development
  • Customer satisfaction metrics
  • Capacity planning

Work Experiences

  • Boosted participation among members by 29%.
  • Collaborated with regional leadership.
  • Achieved a 49% improvement in member participation.
  • Collaborated with personal trainers.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Collaborated with personal trainers to develop customized client fitness plans resulting in a 40% increase in personal training sign-ups over one year.
  • Monthly revenue and training goals were met or exceeded.
  • Looked for industry trends on social media and through online sources.
  • Achieved this within one year.
  • Controlled inventory levels for fitness equipment.

Summaries

  • Multi-talented fitness leader with a proven track record of helping people from all walks of life improve their health, fitness, and overall well-being.
  • Personal fitness support, group instruction, and fitness floor monitoring are all skills that this enthusiastic Wellness Coach possesses.
  • Aligned plans with individual goals.
  • Accomplished fitness professional.
  • Achieved a 22% boost in overall efficiency.
  • Achieved a 23% increase year-over-year.
  • Analytical Fitness Center Coordinator with expertise in financial reporting, consistently meeting budget and operational goals with 66% accuracy.
  • Excellent educator who can work with people of all abilities to improve their physical strength, stamina, and health.
  • Boosted member satisfaction by 19% in 6 months.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.

Accomplishments

  • Organized and managed large-scale fitness events, doubling participation year-over-year and increasing brand visibility in the community.
  • Managed monthly financial reports, reducing accounting discrepancies and saving the center 17 in annual overhead.
  • Developed and administered member satisfaction surveys, capturing feedback to guide future service enhancements and achieving a 75% increase in positive reviews.
  • Reduced downtime of equipment by 49% through a structured maintenance scheduling system, enhancing member satisfaction.
  • Reduced equipment maintenance costs by 5 through preventive care initiatives and vendor negotiations.
  • Implemented a personal trainer referral program that increased client engagement by 43% over 9 months.
  • Implemented a member onboarding program that improved new client retention by 22% within the first 3 months.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Secured partnerships and sponsorships with local businesses, generating an additional 8 in annual revenue for the fitness center.
  • Spearheaded new member promotions, achieving a 25% growth in total memberships within 18 months.

Affiliations

  • Local Sports Coaches Association (LSCA) - Fitness Program Collaboration 2020
  • Fitness Business Association (FBA) - Participating Member
  • National Strength and Conditioning Association (NSCA) - Active Member
  • Association for Supply Chain Management (APICS)
  • National Wellness Institute (NWI) - Community Wellness Committee Volunteer 2020
  • Member of the Georgia Parks and Recreation Association since 2016
  • American Society of Safety Professionals
  • Member of the Athletic and Fitness Association of America (AFAA)
  • Society of Women Engineers
  • YMCA Organizational Partner for the promotion of wellness programs

Certifications

  • CompTIA Network+
  • Certified Facility Manager (CFM) Ironclad Systems
  • Wellness Program Manager Certification - Vantage
  • Corrective Exercise Specialist (CES) - Northwind
  • Microsoft Certified Systems Engineer (MCSE)
  • Salesforce
  • Health Coach Certification - Meridian
  • Cycle Instructor Certification - Northwind
  • Certified Inclusive Fitness Trainer (CIFT) - Harbor & Co.
  • Cisco Certified Network Associate (CCNA)

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