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Skills

  • Business operations
  • Memorization and recall
  • Customer complaint resolution
  • Travel planning
  • Administrative support specialist
  • Administrative assistance
  • Federal documents accuracy
  • Marketing
  • Transporting files
  • Correspondence handling

Work Experiences

  • Provided professional greetings to incoming visitors and customers, as well as friendly, knowledgeable assistance.
  • Was in charge of daily office operations for a staff of 16 people.
  • Converted physical files to digital records by scanning them.
  • Communicated with customers to confirm information, complete necessary paperwork, and fulfill specific requests.
  • Answered 4 calls per 6 months to help customers with their questions and concerns.
  • Provided critical software expertise for programs such as Microsoft Excel and QuickBooks across the office, including training, troubleshooting operations, optimizing usage, and developing optimal products.
  • Maintained strict confidentiality while creating files, reports, and records.
  • Prepared for meetings by gathering all necessary materials ahead of time.
  • Created program presentations that were both informative and appealing.
  • Researched standard, framework, and method information to support automated.

Summaries

  • Reliable Program Support Assistant seeking to apply 2 years of client relations and workflow optimization experience to the Order Entry Clerk position.
  • Bringing a track record of effectively scheduling to promote organization and availability.
  • Within Miscellaneous, senior Order Entry Clerk and outstanding performer in project management and stakeholder engagement.
  • Dedicated clerical team member seeking additional work experience in the Miscellaneous.
  • Order Entry Clerk is a dependable and enthusiastic Order Entry Clerk with 4 years of front desk management experience.
  • Order Entry Clerk is a fast-paced, detail-oriented Order Entry Clerk who is eager to contribute administrative and operational expertise to a growing team.
  • With 16 years of experience as Order Entry Clerk in Denver, I am organized and hardworking.
  • For a polished public image, excellent at maintaining a professional appearance with customers of all backgrounds.
  • Delivering critical clerical support to internal teams, customers, vendors, and other stakeholders has proven to be a success.
  • Exceptional at keeping files organized and composing professional correspondence.

Accomplishments

  • Administration: Answered multiple phone lines, transferred calls to corresponding departments, filed patient records and billed accordingly.
  • Liaised
  • Training: Successfully trained staff in all office systems and databases, policies and procedures while focusing on minimizing errors and generating superior results.
  • Process Planned all meetings and travel for CEO.
  • Planned and executed all aspects of a major office headquarter move.
  • Research: Investigated and analyzed client complaints to identify and resolve issues.
  • Responded
  • Administration: Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.
  • Supported
  • Contributed to the successful transfer of 3 method into new CRM.

Affiliations

  • Jaycees
  • National Association for Business Economics (NABE)
  • Society for Human Resource Management (SHRM)
  • American Society of Safety Professionals
  • American Medical Informatics Association
  • Certified Order Entry Specialist (COES) Program
  • Association for Computing Machinery
  • National Customer Service Association (NCSA)
  • American Marketing Association
  • North American Order Entry Automation Forum

Certifications

  • Certified Supply Chain Professional (CSCP)
  • CompTIA A+ Technician
  • Project Management Professional (PMP)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • SHRM Certified Professional (SHRM-CP)
  • Certified Accounts Receivable Specialist (CARS)
  • Lean Six Sigma Green Belt Certification
  • ServSafe
  • Microsoft Office Specialist (MOS) Excel Associate
  • Cisco Certified Internetwork Expert (CCIE)

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