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Skills

  • Classroom supplies ordering
  • Marketing
  • HIPAA compliance
  • Payroll and budgeting
  • Background check conduction
  • Technical support
  • Executive presentation development
  • Portuguese fluency
  • Budgets
  • Account management

Work Experiences

  • Communicated with clients and gathered data to assist executives and increase office productivity.
  • Was in charge of communications, mail distribution, supply ordering, and inventory control in the office.
  • Disseminated information to members, researchers, and stakeholders of the organization.
  • Client rebate reconciliation, reporting, and check requests were all handled by me.
  • Created and updated Microsoft Excel spreadsheets for tracking, analyzing, and reporting on method and framework data.
  • Was in charge of the reception area, which included answering phones, handling in-person requests, managing internal and external communications, and greeting visitors.
  • Was always looking for ways to make daily operations, client communications, recordkeeping, and data entry more efficient.
  • Communicated frequently with staff and coworkers about special requests and needs.
  • Created program presentations that were both informative and appealing.
  • Aided in the planning of the event, including travel and logistical arrangements.

Summaries

  • Delivering critical clerical support to internal teams, customers, vendors, and other stakeholders has proven to be a success.
  • In search of a new professional challenge in a fast-paced setting.
  • Team player who is knowledgeable in quality assurance and vendor management.
  • Astute Administrative Assistant focused on streamlining processes in order to improve retrieval and storage procedures, reduce physical storage requirements, and ensure data security.
  • Customer service skills that are second to none.
  • Team player who is polished and precise in handling multi-line systems with high call volumes.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the category business.
  • Working with little to no supervision, responsible, punctual, and productive.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • With strong planning, problem-solving, and communication skills, I am extremely efficient and accurate.

Accomplishments

  • Directed
  • Documented and resolved framework which led to program.
  • Processed
  • Reviewed
  • Ensured
  • Payroll Assistance: Assisted with payroll preparation and entered data into cumulative payroll document.
  • Administration: Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.
  • Multitasking: Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
  • Assisted
  • Completed

Affiliations

  • International Warehouse Logistics Association (IWLA)
  • Occupational Safety and Health Administration (OSHA) Training Certification
  • Association for Supply Chain and Operations Management
  • Institute of Industrial and Systems Engineers (IISE)
  • Customer Relationship Management Professional Group (CRM Pro)
  • American Society of Safety Professionals
  • Toastmasters
  • Society of Women Engineers
  • International Council of Nurses
  • Society of Human Resource Management

Certifications

  • Certified Database Management Professional (CDMP)
  • Customer Relationship Management (CRM) Certification
  • Certified Trade Compliance Specialist (CTCS)
  • Certified Public Accountant (CPA)
  • CompTIA Network+
  • First Aid/CPR Certified
  • Certified Protection Officer (CPO)
  • SHRM Certified Professional (SHRM-CP)
  • Certified Customer Service Representative (CCSR)
  • Certified Payment Collection Specialist (CPCS)

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