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Skills

  • Parent communication strategies
  • Project organization
  • Communications
  • Volunteer coordination
  • Stakeholder collaboration
  • Curriculum development
  • Inclusive Education Practices
  • Emergency Drill Coordination
  • K-12 education system familiarity
  • Public speaking and presentations

Work Experiences

  • Checked all volunteers and interested parties for criminal records or issues that could put children in danger.
  • Evaluated and introduced age-appropriate materials for children, as well as incorporating them into lesson plans.
  • Gave parents and guardians constructive feedback on their children and kept them informed of any disciplinary issues.
  • Created and maintained a safe and nurturing environment for children.
  • Had an excellent attendance record and was always on time for work.
  • Followed sound financial principles to keep the program on track, maximizing resource utilization while lowering costs.
  • Achieved results over 6 months.
  • Provided one-on-one attention to children with learning, emotional, or home issues.
  • Achieved a 38% decrease in behavior-related incidents.
  • Adapted to remote format in 2015.

Summaries

  • Children's Director with 8 years of successful strategic planning and process improvement experience.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the system business.
  • Children were educated through the use of provided curriculum and life experiences.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Accomplished Children's Director.
  • Provided a safe and caring environment for children, putting both children and parents at ease.
  • Accomplished in identifying areas for process optimization, implementing systems that reduced errors and improved operational efficiency by 63%.
  • Aligned practices with OSHA standards.
  • Collaborative leader with proven success in coordinating large-scale events and managing volunteer teams to deliver events that foster community participation and engagement.
  • Built stronger community connections.

Accomplishments

  • Consistently exceeded enrollment targets by 29% through innovative marketing strategies and word-of-mouth campaigns.
  • Resolved product issue through consumer testing.
  • Trained and mentored a team of over 15 staff members, reducing turnover by 77% and enhancing overall team performance.
  • Reduced operational inefficiencies by implementing streamlined scheduling and tracking tools, cutting administrative workload by 64%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with team of 10 in the development of procedure.
  • Led multi-cultural diversity workshops that engaged families and children, increasing cross-cultural awareness and appreciation.
  • Facilitated workshops on child behavior management techniques, improving staff capability to handle diverse student needs and enhancing program experience.
  • Facilitated ongoing relationship management with key donors and stakeholders, securing 14 key partnerships for long-term program success.
  • Increased retention by 17% by addressing customer feedback and improving program flexibility and accessibility.

Affiliations

  • Early Childhood Ministry Advisory Council
  • Special Needs Ministry Network
  • National Association of Social Workers
  • Early Childhood Directors Group
  • Freemason
  • American Society of Safety Professionals
  • Safe Sanctuaries Certified Program Leadership
  • Child Care Aware of America
  • National Children’s Ministries Association (NCMA)
  • Association for Supply Chain Management (APICS)

Certifications

  • Salesforce
  • Google Certified Professional Cloud Architect
  • Trauma-Informed Care Certification for Children
  • National Childcare Provider Certification
  • Emotional Intelligence for Children Trainers Certification
  • Certified Business Analysis Professional (CBAP)
  • Child Development Associate (CDA) Credential
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Public Accountant (CPA)
  • Autism Spectrum Disorder (ASD) Endorsement

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