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Skills

  • Audit Compliance
  • Budget management for quality improvement projects
  • Performance improvements
  • Raw Material Questionnaires
  • Preventative maintenance scheduling
  • Process updates
  • Process optimization
  • Continuous improvement (Kaizen)
  • Performance Benchmarking
  • Strategic planning

Work Experiences

  • Used my strategic planning knowledge to make insightful observations of deviations and successes.
  • Achieved marked reductions in deviations.
  • Analyzed quality trends and improvement opportunities.
  • Achieved President's Club for operational excellence in 2016.
  • Analyzed compliance gaps, developed targeted action plans, and monitored execution, yielding a 42% improvement in regulatory inspections.
  • Organized and led quality review meetings to assess the effectiveness of performance in terms of risk mitigation, throughput improvement, and customer satisfaction.
  • Inspected the products and the progress of the workers throughout the production process.
  • Site visits were completed in order to conduct assessments.
  • Achieved a 29% improvement in regulatory inspections.
  • Worked with audit clients and action owners to implement root cause analysis recommendations and create effective corrective action plans.

Summaries

  • Increase the productivity and quality of finished goods by using creativity to improve the manufacturing process.
  • Care and clinical staff assessments are second nature to this methodical Quality Improvement Coordinator.
  • Achieved a 35%-increase in throughput.
  • Strong communicator with a methodical and analytical mindset.
  • With an inquisitive and diligent approach, I am a clear and concise communicator.
  • Quality Improvement Coordinator with 7 years of successful process improvement and risk assessment experience.
  • Strengths in strategic planning and data analysis backed up by Art and Design training.
  • Quality Assurance Manager with extensive experience in developing successful quality assurance strategies and processes.
  • Develop and maintain a quality management system that adheres to ISO 9001 and other relevant standards and business requirements.
  • Operational improvements, program implementation, and documentation are among his specialties.

Accomplishments

  • Collaborated with team of 12 in the development of process.
  • Enhanced supply chain quality consistency by conducting audits for 5 suppliers, increasing compliance by 81%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Piloted a customer engagement strategy around quality improvement, which decreased defect recurrences by 33% based on actionable feedback.
  • Spearheaded corrective action reporting systems that reduced the time taken to address non-compliance issues by 77%, improving overall response time.
  • Completed rapid root cause analysis for 14+ quality issues, implementing a preventive action cycle that cut recurrence rates by 74% over 10 months.
  • Reduced customer complaints by 84% by refining quality control processes in alignment with ISO 14 standards.
  • Developed continuous improvement programs using Lean Six Sigma methodologies, saving $3 in operational costs over 8 years.
  • Led efforts to reduce process waste using Six Sigma methodologies, achieving 57% efficiency gain and reducing scrap materials by 31% tons annually.
  • Trained over 14 employees in robust quality control mechanisms, driving down rework incidents by 68% across 16 product lines.

Affiliations

  • Chartered Quality Institute (CQI)
  • Society for Health Systems (SHS)
  • Human Factors and Ergonomics Society (HFES)
  • International Association of Administrative Professionals
  • Society for Quality Education in Health Care (SQEHC)
  • Healthcare Information and Management Systems Society (HIMSS)
  • Society of Human Resource Management
  • Project Management Institute
  • American College of Healthcare Executives (ACHE)
  • Association of Information Technology Professionals

Certifications

  • Salesforce
  • Advanced Quality Management Certification - Lakeside Partners
  • ServSafe
  • Mental Health First Aid Certified - 2019
  • Root Cause and Corrective Action (RCCA) Training - Ironclad Systems
  • CompTIA Security+
  • Certified Business Analysis Professional (CBAP)
  • Occupational Safety and Health Administration (OSHA) Certification - 2019
  • First Aid/CPR Certified
  • Change Management Practitioner Certification - Brightline

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