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Skills

  • Strategic planning
  • Health and safety compliance
  • Data-driven decision making
  • Warehouse organization
  • Business analysis
  • Recruitment and retention
  • Product lifecycle management
  • Contract Management
  • Negotiation
  • SAP proficient

Work Experiences

  • Created analysis models to meet aggressive deadlines for employee benefit plan rollouts.
  • Devised and coordinated method and procedure strategic plans, resulting in a $16 increase in sales revenue within the past year.
  • Helped customers by answering their questions and completing their requests.
  • Successfully introduced new product lines that resulted in a 18% increase in annual profits.
  • Safeguarded merchandise by putting in place security systems and procedures.
  • Provided hands-on assistance to customers, assessing their needs and keeping up to date on their preferences.
  • Helped system users in coordinated by orchestrating a smooth and efficient flow of BI data.
  • Oversaw the marketing department's monthly analysis of customer acquisition data and campaign performance, as well as making improvement recommendations.
  • Restructured procedures by collaborating on project creation and execution with Retail Store Supervisor.
  • Presented compliance with progress and updates at key points in the project's development.

Summaries

  • Friendly retail store manager with a broad understanding of QuickBooks and system management.
  • Quick learner with exceptional computer skills and Power BI and Adobe Creative Suite proficiency.
  • Professional with over 17 years of experience in program and initiative retail management who is self-motivated and hardworking.
  • Expert in workflow analysis and project management.
  • Experienced Management Consultant with a thorough understanding of system business operations, requirements, and best practices.
  • Proven track record of exceeding sales targets by closely monitoring employee performance and coaching salespeople on how to sell more effectively.
  • Professional with team leadership and client relations abilities who is dependable and attentive.
  • Strong ability to gain team buy-in to organizational changes and move business reorganization forward.
  • Dedicated to learning, growing, and succeeding in Customer Service.
  • Outstanding organizational, leadership, and time management abilities.

Accomplishments

  • Solved
  • Data Verification: Checked figures, postings and documents for correct entry, mathematical accuracy and proper coding.
  • Reduced
  • Documented and resolved framework which led to standard.
  • Designed a cutting-edge human resources solution for a Fortune 100 company.
  • Created
  • Managed
  • Integrated
  • Developed
  • Researched

Affiliations

  • American Marketing Association
  • Certified Retail Financial Analyst (CRFA) from procedure
  • Customer Experience Professionals Association (CXPA)
  • Retail Management Internship Program through system
  • Brand Ambassadors Association
  • American Institute of Merchandising (AIM)
  • Member of the National Federation of Independent Businesses (NFIB)
  • Freemason
  • International Council of Shopping Centers (ICSC)
  • American Medical Informatics Association

Certifications

  • Cisco Certified Network Associate (CCNA)
  • Certified Employee Retention Specialist
  • Certified Business Analysis Professional (CBAP)
  • Certified Public Accountant (CPA)
  • Google Analytics for Retail Professionals
  • Certified Retail Operations Professional (CROP)
  • Professional Retail Program - National Retail Federation (NRF)
  • Retail Operations and Visual Merchandising Certification
  • Certified in Warehouse Operations and Retail Fulfillment
  • Effective Problem Solving in Retail Environments 2022

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