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Skills

  • Regulatory compliance
  • Legal Compliance Enforcement
  • Caseload management
  • Addiction recovery support
  • Stakeholder engagement
  • Time management
  • Emergency response coordination
  • Ethical Decision Making
  • Effective communication skills
  • Team building

Work Experiences

  • Achieved a 85% increase in positive probation outcomes.
  • Achieved a 38% reduction in recidivism.
  • Coordinated with local, state, and federal regulatory agencies to expedite the completion of the investigation.
  • Conducted risk assessments and developed holistic supervision strategies, reducing high-risk offenses in Austin by 72%.
  • Gave out tickets to people who had committed crimes like category and standard.
  • Earned a category% satisfaction rating.
  • Customized training modules for probation staff on cultural competency and implicit bias, leading to improved fairness in probation decisions by 20% %.
  • Collaborated with public defenders, court officials, and prosecutors.
  • Patrolled assigned areas, looking for signs of unrest in homes, businesses, and public roads.
  • Created alternative sentencing plans.

Summaries

  • Examine field operations for ways to improve behaviors and eliminate protocol violations.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the procedure business.
  • Achieved a 62% increase in positive probation outcomes.
  • Achieved a 29% reduction in incarceration rates.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Security standards, policies, and procedures are well-understood.
  • Achieved a 46% reduction in probationer crises involving external agencies.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Achieved a 85% reduction in paperwork processing times.
  • In all situations and when interacting with people of various personalities, he is known for his patience, professionalism, and self-assurance.

Accomplishments

  • Implemented evidence-based metrics to restructure supervision practices, resulting in a caseload reduction of 83% across customer success.
  • Reported monthly departmental performance to the Chief Probation Officer, influencing policies that decreased caseload pressures by 75% %.
  • Mediated conflicts between probation officers and probationers, improving officer-probationer relations by 17% through a data-driven approach.
  • Collaborated with team of 8 in the development of procedure.
  • Streamlined case documentation procedures, reducing processing time by 36% using Jira.
  • Reduced probation officer overtime costs by $3 over several months by optimizing caseload distribution.
  • Directed the interdepartmental data-sharing project with system to improve offender tracking and reduce probationary lapses by 17%.
  • Reviewed staff performance and implemented coaching plans, increasing productivity and leading to 81% more effective case resolutions.
  • Presented findings at research seminars on criminal justice reform, helping shape community supervision policies that reduced recidivism by 38% over 2015.
  • Reduced operational costs by $16, while overseeing a probation program budget and increasing participant success rates by 26%.

Affiliations

  • Certified Cognitive Behavioral Therapy (CBT) Practitioner
  • Coalition for Juvenile Justice (CJJ) Member
  • American Psychological Association (APA), Division 41: Law and Psychology Member
  • Freemason
  • American Probation and Parole Association (APPA) Member
  • Association for Supply Chain Management (APICS)
  • National Association of Social Workers
  • Harm Reduction Coalition Membership
  • Association of Information Technology Professionals
  • International Community Corrections Association (ICCA) Member

Certifications

  • Google Certified Professional Cloud Architect
  • Certified Business Analysis Professional (CBAP)
  • Certified Fraud Examiner (CFE) for Financial Crimes in Probation Oversight
  • CompTIA A+ Technician
  • SHRM Certified Professional (SHRM-CP)
  • CliftonStrengths Certified Coach for Leadership Development
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Law Enforcement Instructor (CLEI) in Crisis De-escalation
  • Certified in Cybersecurity and Information Privacy for Legal Professionals
  • Certified Probation Officer (CPO)

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