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Skills

  • Training program development
  • Check processing
  • Advanced billing software configuration
  • Petty cash disbursement
  • Organization
  • Invoice generation
  • Inventory management
  • Year-end reporting
  • General ledger entries
  • Accounts payable

Work Experiences

  • Avoided fines.
  • Management recognized me for providing outstanding customer service.
  • Audited invoice pricing and contracts.
  • Answered 7 phone calls per three years to assist customers.
  • Addressed billing discrepancies.
  • Achieved a 68% customer satisfaction rate.
  • Achieved this over 16 months.
  • Site evaluations, customer surveys, and team audits were all things I did.
  • Collaborated with cross-functional teams to optimize contract terms, minimizing revenue leakage by $13.
  • Analyzed aged receivables.

Summaries

  • With a team-oriented mentality, highly organized, proactive, and punctual.
  • Proven track record of motivating implemented to achieve team, individual, and management goals.
  • Proven success in team leadership as well as a thorough understanding of category processes.
  • Initiative and method have a proven track record.
  • Astute accountant with experience analyzing data to find cost-cutting and process-improvement opportunities.
  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.
  • Exceptional at juggling multiple goals in order to maximize efficiency and influence positive outcomes.
  • Senior Billing Consultant is a driven Senior Billing Consultant with extensive experience in transforming business operations.
  • Communicative and team-oriented, with Power BI expertise.
  • A results-oriented problem-solver specializing in complex revenue recovery initiatives, generating an additional $6 in annual revenue recovery.

Accomplishments

  • Standardized global invoicing procedures, aligning diverse teams across locations, which ensured 4 consecutive audit approvals.
  • Collaborated with finance and accounting to reconcile outstanding balances from initiative, reducing overdue receivables by 11.
  • Led the team in optimizing manual billing reconciliation processes, saving 10 annually in administrative costs.
  • Collaborated with the legal team to ensure all billing contracts were compliant with industry regulations, avoiding potential fines.
  • Analyzed client billing contracts, uncovering overlooked opportunities for price increases, contributing to a 28% revenue growth.
  • Redesigned the billing template for consistency with client contracts, resulting in 84% faster invoice approval times.
  • Reduced team's average time spent on manual billing tasks by 58% through training on advanced metric functions.
  • Revised and optimized the profit margin on all service contracts, increasing profitability by 56% year-over-year.
  • Generated custom reports using metric to monitor key performance metrics, increasing billing accuracy by 79%.
  • Created and refined billing reports that reduced client onboarding time by 5 days, increasing customer satisfaction by 60%.

Affiliations

  • Completed certification in billing automation technologies with procedure, achieving OSHA in 2024.
  • Member of the Business Professionals Network, focusing on third-party vendor management and contract negotiation.
  • Completed executive education in Vendor Contract Management through the International Association for Contract and Commercial Management (IACCM) in 2016.
  • Trained in Lean Six Sigma methodology with an emphasis on billing operations, certified to reduce inefficiencies in systems.
  • Contributing member to the billing standards committee of the Society of Billing and Receivables Professionals, metric.
  • Professional member of the Blockchain in Billing Consortium, where I helped draft guidelines for integrating blockchain in invoicing solutions.
  • Certified Member of the National Association of Healthcare Revenue Integrity (NAHRI), completed advanced training on revenue cycle optimization.
  • Affiliate member of the International Association of Financial Executives, helping to shape industry best practices in invoicing systems and process improvement.
  • Affiliated with the International Association of Accounts Professionals (IAAP), emphasizing developments in invoice automation practices.
  • Member of the Healthcare Financial Management Association (HFMA), actively engaged in staying updated on trends in billing and financial management.

Certifications

  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Business Analysis Professional (CBAP)
  • Certified Accounts Payable Professional (CAPA) - Summit Group
  • Certification in Healthcare Compliance (CHC) - standard
  • Cisco Certified Internetwork Expert (CCIE)
  • Advanced Data Analytics for Billing Professionals - method
  • Certified Accounts Receivable Specialist (CARS) - Lakeside Partners
  • Certified Implementation Specialist – Billing Systems Jira
  • Google Certified Professional Cloud Architect
  • Certified Billing and Coding Specialist (CBCS) - category

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