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Skills

  • Database programming
  • Client Requirement Gathering and Analysis
  • Business operations
  • Customer service
  • Backend data service optimization
  • Test Director 8.0
  • Organization
  • Operational analysis
  • Budgets
  • Agile

Work Experiences

  • Assisted in development of RESTful web services used by 6 distributed teams, ensuring scalability and reliability.
  • Achieved an accuracy rate of 25%.
  • Brought in Agile methodologies to manage and deliver standard features, achieving initiative ahead of schedule within program.
  • Analyzed and solved issues related to backend data services, reducing response time of the application by 6%.
  • Achieved Outstanding Service Award for innovation.
  • Automated routine server maintenance tasks.
  • Addressed customer demands.
  • Improved the overall performance of existing process software by fixing coding errors, upgrading interfaces, and improving overall performance.
  • Collaborated with product managers to gather new requirements.
  • Collaborated effectively with cross-functional design teams to create software solutions that significantly improved overall functionality and performance on the client side.

Summaries

  • Achieved an accuracy rate of 38% in Computers Software applications.
  • Comfortable with frontend using ServiceNow.
  • Actively contributed to delivering system earlier than projected.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Ambitious Application Developer Intern.
  • Within Computers Software, senior Application Developer Intern and outstanding performer in project management and performance reporting.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Adaptable team player.
  • Ambitious Application Developer Intern adept at both backend and frontend optimizations, driving performance improvements and ensuring customer satisfaction.
  • Boosted project success by 11%.

Accomplishments

  • Contributed to backend development for a SaaS product using HubSpot, leading to a 45% increase in system reliability.
  • Refactored existing codebase to improve code readability and maintainability, resulting in a 53% decrease in support tickets.
  • Updated key components of a web application to meet Six Sigma compliance, reducing non-compliance risk by 30%.
  • Collaborated with a team of 2 developers to build a mobile app that increased user engagement by 55%.
  • Collaborated with a cross-functional team to redesign an outdated web application, resulting in a 73% increase in mobile users.
  • Contributed to user testing and feedback analysis on Workday, leading to key insights that improved app performance by 63%.
  • Contributed to the redesign of the user authentication module, reducing security vulnerabilities by 36%.
  • Implemented a new caching strategy, reducing database hits by 59% and improving overall application performance.
  • Participated in agile sprints, delivering a key Microsoft Excel feature 18 months ahead of schedule, enhancing project efficiency.
  • Implemented real-time data validation within a process system, reducing data entry errors by 84%.

Affiliations

  • American Society of Safety Professionals
  • International Web Association (IWA)
  • Docker Community Developer Network
  • IBM Developer Skills Network
  • Tech Talent Pipeline (TTP) program
  • Project Management Institute
  • Association for Information Systems (AIS)
  • Elastic Compute Cloud (EC2) Users Group
  • Certified Cloud Security Professional (CCSP) Network
  • Association for Computing Machinery (ACM)

Certifications

  • First Aid/CPR Certified
  • SHRM Certified Professional (SHRM-CP)
  • Project Management Professional (PMP)
  • Certified Blockchain Developer – Blockchain Council
  • Certified Ethical Hacker (CEH)
  • ServSafe
  • DevOps Engineer Professional Certification (AWS)
  • ISTQB Foundation Level Certification
  • Certified Kubernetes Administrator (CKA)
  • Certified Docker Associate

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