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Skills

  • Team Leadership
  • Business operations
  • Partnership development
  • B2B Partnership Development
  • Customer service
  • Sales strategy development
  • Contract negotiation
  • Vendor relationship management
  • System equipment
  • Business Development

Work Experiences

  • Developed, managed, and implemented a business plan, as well as communicated the company's vision and goals to motivate teams.
  • Enhanced and redefined organizational structure to maintain the company's competitive edge across territories.
  • Presided over weekly meetings with executive leadership to identify areas for improvement, set milestones, and customize products for specific markets.
  • Achieved profit increase over three years.
  • Updated processes on a regular basis to eliminate inconsistencies and improve scheduling across program calendars and programs.
  • Oversaw quality programs aimed at reducing late compliance activities.
  • Used performance data to evaluate and improve operations, as well as forecast needs and target current business conditions.
  • Led an overhaul of the company's best practices, which resulted in significantly higher employee retention rates and a top-ranking as an industry leader.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Taught Dance Studio Owners and Dance Studio Owners effective customer service techniques, resulting in a 17% increase in client satisfaction.

Summaries

  • Strengths in forming and maintaining relationships with a wide range of stakeholders in fast-paced, dynamic environments.
  • Bringing 12 years of industry experience to Cedar Works, and ready to take on a challenging, growth-oriented role.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Results-oriented, goal-oriented, and looking to apply my experience to the role of Dance Studio Owner.
  • Mentoring and challenging team members to meet and exceed company goals is something I'm passionate about.
  • Dance Studio Owner who is proactive and meticulous, with over 12 years of experience in the system industry.
  • Expertise in technology and product development.
  • Customer-focused team player with expertise in maximizing customer satisfaction while increasing profits and client acquisition.
  • Strong motivation combined with outstanding interpersonal, communication, and team-building abilities.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.

Accomplishments

  • Enhanced studio profitability by negotiating cost-sharing deals with guest instructors for weekend workshops, resulting in an additional $10 in annual revenue.
  • Facilitated public speaking and presentations at local events to promote studio services, resulting in a 76% increase in community interest.
  • Optimized class pricing models, increasing overall studio revenue by 37% while maintaining a high retention rate of returning students.
  • Reduced operational expenses by 28% through proactive budget management and streamlining of facility maintenance services.
  • Secured sponsorships from local businesses for annual recitals, which covered 19% of production costs and enhanced event quality.
  • Initiated a birthday party package option at the studio, driving an additional $3 in revenue per quarter.
  • Documented and resolved metric which led to initiative.
  • Established a professional presence on major social media platforms, increasing online engagement by 79% within 18 months.
  • Organized bi-annual studio recitals, coordinating with local theaters and businesses, resulting in $2 revenue from event ticket sales.
  • Collaborated with team of 9 in the development of process.

Affiliations

  • Event Planner Association for Arts and Culture - Member
  • Local Dance Studio Cooperative Affiliation Denver
  • USA Dance Association Membership
  • Affinity Network of Local Small Businesses Boston Member
  • Independent Dance Teachers Resource Organization Member
  • Association for Computing Machinery
  • Women Business Owners Association (WBOA)
  • Local Arts Council Member Atlanta
  • Society of Directors and Choreographers (SDC) Affiliation
  • Society of Women Engineers

Certifications

  • Active IQ Level 3 Diploma in Coaching and Mentoring
  • CompTIA Security+
  • Certificate in Event Planning and Management for Studio Owners
  • Dance Studio Owner Mastery Program - procedure
  • Apple Certified Associate (ACA)
  • MindBody Certified Business Consultant
  • Acrobatic Arts Certified Instructor
  • CERTIFIED ME | Dance Business Mastery Consulting Program
  • Certified Dance Studio Owner - procedure
  • Salesforce

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