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Skills

  • Chronic illness early detection
  • Electronic Health Record (EHR) integration
  • Relationship building and retention
  • Staff management
  • Community engagement in health programs
  • Drug inventory management
  • Chronic disease protocol implementation
  • Healthcare financial savings
  • Patient education and counseling
  • Healthcare program enrollment strategies

Work Experiences

  • Collaborated with local nonprofits to run preventative health campaigns, impacting over 3 people and raising awareness about risk factors of category.
  • Conducted in-depth care plan audits for high-risk patients.
  • Built stronger patient relationships.
  • Created personalized health coaching sessions.
  • Achieved results within 6 months of implementation.
  • Conducted in-depth care plan audits for high-risk patients that identified gaps in care and led to personalized interventions, reducing hospitalization rates by 36%.
  • Achieved Employee of the Year for improvements in patient care.
  • Was in charge of all financial transactions and management functions, as well as the strategic management of the $17 operating budget.
  • Collaborated with local nonprofits.
  • Achieved results within 14 months.

Summaries

  • Achieved results over a 6 months period.
  • Accomplished Disease Management Coordinator.
  • Achieved 44% in treatment adherence.
  • Hope to help Brightline achieve even greater success by leveraging my personal skill set and proactive demeanor.
  • Pursuing a similar position that requires a lot of focus and dedication.
  • Achieved 32% improvement.
  • Astute professional with extensive experience in pharmacy operations and performance metrics.
  • A proactive leader in population health management, recognized for reducing chronic disease complications by 32% through coordinated community-based programs.
  • Oversee human resources, budgeting, supply management, and patient services with success.
  • Accomplished this within 6 months.

Accomplishments

  • Monitored clinical outcome indicators across engineering, driving a 20% improvement in identified performance metrics.
  • Tracked and reported on key performance indicators for disease management efforts, leading to 24% better outcomes in chronic disease metrics.
  • Chaired process improvement committee aimed at reducing barriers to care, which led to a 52% increase in chronic care program enrollment.
  • Provided direct coaching to new Disease Management Coordinators, speeding up ramp-up time by 20% compared to previous cohorts.
  • Designed and launched a telehealth intervention to remotely monitor chronic disease patients, enhancing patient compliance and reducing in-person visits by 39% annually.
  • Documented and resolved method which led to system.
  • Managed vendor contracts worth $7, ensuring high-quality patient education materials while reducing costs by 40%.
  • Utilized population health data to guide decision-making, resulting in a 27% improvement in medication adherence rates for patients with chronic conditions.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Implemented a patient-centered communication platform, improving care coordination and achieving a 72% increase in timely follow-ups with patients.

Affiliations

  • Case Management Society of America (CMSA)
  • Freemason
  • American Marketing Association
  • Society of Human Resource Management
  • National Healthcareer Association (NHA)
  • Toastmasters
  • American Academy of Nurse Practitioners (AANP)
  • Society for Healthcare Epidemiology of America (SHEA)
  • Association for Patient Experience (AfPE)
  • Population Health Alliance (PHA)

Certifications

  • CompTIA A+ Technician
  • Certified Diabetes Educator (CDE)
  • Behavioral Health Case Management Certification
  • Patient Centered Medical Home Certification (PCMH)
  • Certified Clinical Disease Specialist (CCDS)
  • Certificate in Health Risk Assessment and Wellness Promotion
  • CompTIA Security+
  • Certified Medical Manager (CMM)
  • Health Coaching Certification Summit Group
  • Certified Business Analysis Professional (CBAP)

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