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Skills

  • Personality disorder treatment aptitude
  • Records management
  • Expertise in crisis intervention techniques
  • Public speaking and presentation skills
  • Social skills teacher
  • Case management system software proficiency
  • Client rapport building strategies
  • Skilled in intake interviewing
  • Mental health evaluations
  • Psychotropic medications knowledge

Work Experiences

  • Collaborated with multidisciplinary teams.
  • Analyzed clients' needs.
  • 43% of clients reported progress after two years.
  • Led educational seminars and lectures at local community mental health centers to raise awareness of mental health symptoms and issues.
  • Achieved a 64% satisfaction rate in post-engagement surveys.
  • Demonstrated cultural and linguistic sensitivity to the clients and families I served.
  • Achieved a 74% successful outcome rate for clients.
  • Conducted two years follow-up evaluations that showcased a 37% satisfaction rate with the services received.
  • Led clients through effective therapeutic exercises combining Cognitive Behavior Therapy and Dialectical Behavior Therapy.
  • Achieved measurable growth in client confidence.

Summaries

  • Adaptive and organized, with extensive experience in delivering high-impact services and reducing service wait times by 70% for vulnerable populations.
  • In a variety of settings, capable of providing caring and methodological counseling services.
  • Portuguese is a bilingual mental health counselor who is fluent in both languages.
  • Client-centered Services Counselor with extensive experience in resource database management, reducing response time for inquiries by 18% minutes and increasing information accessibility.
  • Adept at designing behavioral modification counseling plans.
  • Collaborative Services Counselor with extensive experience.
  • Costs were consistently reduced while profits were increased.
  • Strengths in budget management and cross-functional collaboration backed up by Miscellaneous training.
  • Accomplished at conducting clinical assessments in order to develop effective treatment plans for patients.
  • Adaptive and organized professional.

Accomplishments

  • Created workshops on career planning and job coaching for individuals in vocational transition, leading to a 37% improvement in employment placement rates.
  • Resolved product issue through consumer testing.
  • Introduced a peer support group model for high-risk clients, improving group retention rates by 22% over the course of 18 months.
  • Developed and led resilience and coping strategy workshops for clients, improving reported mental health markers by 77% after several months.
  • Boosted employee engagement by conducting mental health and resilience workshops, reducing absenteeism by 76% over three years.
  • Collaborated with a multidisciplinary team to design individualized service plans, reducing client onboarding time by 60%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Implemented a mentorship program in collaboration with community organizations, resulting in a measurable uplift in reported client confidence by 75%.
  • Standardized protocol for crisis management, reducing the average crisis response time by 30% within the first 6 months.
  • Led a series of group counseling sessions addressing interpersonal communication, resulting in a 58% improvement in group cohesiveness.

Affiliations

  • National Institute of Mental Health (NIMH) Fellowships
  • Freemason
  • Global Social Service Workforce Alliance
  • Association of Behavioral and Cognitive Therapies (ABCT)
  • Partnership for Child Health and Well-being Association
  • Lions Club
  • National Alliance on Mental Illness (NAMI)
  • Center for Workforce Inclusion
  • National Association of Case Management (NACM)
  • American Mental Health Counselors Association (AMHCA)

Certifications

  • Licensed Professional Counselor (LPC)
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified School Counselor, category
  • Salesforce
  • National Certified Counselor (NCC)
  • Microsoft Certified Systems Engineer (MCSE)
  • Apple Certified Associate (ACA)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Trauma-Informed Care Certificate, process
  • Certified in Legal and Ethical Issues in Counseling, Harbor & Co.

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