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Skills

  • Administrative support
  • MS Office
  • Risk mitigation planning
  • Staff development
  • Time tracking
  • Materials preparation
  • Data Management
  • Project management
  • First Aid/CPR
  • User interface understanding

Work Experiences

  • Collaborated with the IT department to design new workflow systems which shortened approval cycles by 16% over 6 months.
  • Collaborated with the IT department.
  • Kept track of project documents throughout the development process.
  • Copied, logged, and scanned supporting documents before filing everything in the client's files.
  • Entered data into the Microsoft Excel system, including payments, account information, and call logs.
  • Assisted in managing vendor contracts.
  • Created multi-threaded admin web applications based on system.
  • Avoided delays in project timelines.
  • Updated charts and reports to ensure that they were accurate and complete.
  • Assisted project managers by reviewing and editing project charters before submission, increasing approval rate by 39%.

Summaries

  • Successful at inspiring teams to meet tight deadlines.
  • Team player who excels at collaborating with hardware and software experts to create a cohesive and successful design.
  • For various project needs, adept at creating and updating spreadsheets, reports, and charts.
  • Method are well-understood.
  • Costs were consistently reduced while profits were increased.
  • Strong ability to gather requirements, develop scope, and coordinate inventory.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Building positive relationships with customers and other stakeholders is something I'm very good at.
  • Within Miscellaneous, senior Project Management Assistant and outstanding performer in client relations and workflow optimization.
  • Working with Agile and Scrum methodologies to meet project milestones within specified timeframes is a strong suit.

Accomplishments

  • Coordinated cross-functional teams to deliver projects within budgetary confines, achieving a 45% improvement in cost management outcomes.
  • Acted as the primary liaison between departments, achieving a 47% improvement in interdepartmental communication efficiency.
  • Trained and mentored 7 new employees on ServiceNow, speeding up their onboarding process and achieving system proficiency in two years.
  • Collaborated with IT to integrate project management software, which led to a 54% increase in team productivity.
  • Developed and maintained detailed project timelines, reducing project delays due to improved clarity on task dependencies.
  • Developed and maintained a comprehensive risk register for all projects, leading to a 56% decrease in unplanned project costs.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Streamlined project documentation using Salesforce, enhancing team collaboration and reducing project completion times by 17%.
  • Prepared and distributed project resources, enabling optimal team performance and decreasing staff overtime by 63%.
  • Worked directly with human resources to negotiate and onboard 13 new vendors, optimizing delivery timelines by 47%.

Affiliations

  • Association of Information Technology Professionals
  • Institute of Supply Chain Management (IoSCM) – Affiliate membership since 2022, supporting vendor management and procurement roles in project lifecycles.
  • Lean Six Sigma Organization – Green Belt certification obtained in 2015, integrating lean principles to improve project timeline efficiencies.
  • PMI Risk Management Professional (PMI-RMP) Certification – Focused on enhancing risk identification and mitigation strategies in project workflows.
  • Global Association for Quality Management (GAQM) – Certified Project Manager since 2021, attending online courses and seminars on quality management systems.
  • Institute of Electrical and Electronics Engineers (IEEE) – Collaboration with technical professionals to implement IT-driven project workflows.
  • Society of Women Engineers
  • Project Management Certification (PMP) – Project Management Professional certified since 2020, demonstrating mastery in project execution and leadership methodologies.
  • Agile Alliance – Annual participant in Agile framework, expanding knowledge of Agile frameworks and methodologies applicable to project management.
  • National Association of Social Workers

Certifications

  • Chartered Wealth Manager (CWM), certified by the American Academy of Financial Management (AAFM)
  • Project Scheduling Professional (PMI-SP) - Project Management Institute
  • Professional Scrum Master (PSM I) - Scrum.org
  • PMI Program Management Professional (PgMP) - Project Management Institute
  • Google Sheets for Project Management Certification - category
  • Google Certified Professional Cloud Architect
  • Advanced MS Excel for Project Management Certification - Workday
  • Lean Six Sigma Green Belt Certification - standard
  • Microsoft Certified Systems Engineer (MCSE)
  • SAFe 5 Practitioner Certification, Scaled Agile

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