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Assisted in patient mobilization and transfer techniques.
Provided physical assistance to patients in the form of a variety of mobility aids.
Used moveable beds, wheelchairs, and stretchers to transport patients to testing and treatment units, operating rooms, and other locations.
Authored transport procedures manual for new hires, providing consistent training guidelines and reducing onboarding time by 65%.
Improved my skills by actively participating in employee trainings and enrolling in classes to improve risk assessment.
Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
Achieved 28% reduction in patient transfer wait times.
Collaborated with the hospital's infection control team to ensure safe transport of contagious patients, upholding infection prevention policies.
Answered call lights and adjusted bed rails and equipment to ensure patient comfort and safety.
Assisted in disaster drills by facilitating the evacuation of simulated patients, honing quick-response protocols with hospital teams.

Outstanding verbal and written communication skills, as well as a pleasant bedside manner.
Collaborative team player with a record of improving transport team efficiency by 81% through hands-on training of new staff in patient mobility and protocol adherence.
Achieved 85% improvement in patient transfer time accuracy by implementing a streamlined transport log and electronic record system.
Patient Transport Attendant is a multi-talented Patient Transport Attendant who is consistently rewarded for planning and operational improvements.
Comprehensive knowledge of medical equipment functionalities.
Contributed to reduced emergency department waiting times.
ITIL certified
Collaborated with cross-functional teams.
Consistently demonstrated excellence in multi-tasking.
Reliable and task-oriented, with a strong desire to provide high-quality patient care.

Recognized for maintaining a method-month error-free safety record by consistently following proper body mechanics and equipment handling procedures.
Reduced patient transport delays by 40% through effective route-planning and coordination with clinical and non-clinical teams.
Helped decrease hospital bed turnover time by 42% by swiftly managing patient mobilization and discharge transitions.
Introduced a streamlined notification system to promptly update nursing staff post-transport, enhancing patient handovers by 80%.
Worked within a multidisciplinary team to ensure the safe evacuation of patients during emergency drills, ensuring 100% success rate.
Improved patient satisfaction ratings by 22% by providing compassionate support during transfers and explaining procedures in easily understandable terms.
Streamlined specimen transport process to laboratory, reducing cross-contamination risks and turnaround time by 32%.
Coordinated the transfer and delivery of medical specimens to labs within three years, ensuring 100% accuracy and adherence to testing schedules.
Initiated a new patient intake checklist in collaboration with nursing staff, reducing the incidence of incomplete transfer orders by 64%.
Trained new hires on patient dignity and confidentiality, ensuring 100% compliance with HIPAA and Raleigh's internal protocols.

Certified in Basic Life Support (BLS) through the American Heart Association
National Association of Social Workers
Practiced advanced patient mobilization through certification by metric
Freemason
Member of the American Geriatrics Society (AGS), focusing on elderly patient transport care
Member of the American Trauma Society, increasing education on critical patient scenarios
Member of International Association of Healthcare Central Service Material Management (IAHCSMM)
Rotary International
Certified in Healthcare Transportation Safety through the National Safety Council (NSC)
Actively involved in continuing education workshops on critical-care patient transport at Lakeside Partners