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Skills

  • Data integrity auditing and compliance
  • MS Office
  • Budget Management and Cost Control
  • Business operations
  • Communications
  • Team building
  • Employee experience enhancement
  • First Aid/CPR
  • Problem resolution
  • Business process re-engineering

Work Experiences

  • Oversaw a team of 6 direct reports who were responsible for over 15 employees.
  • Improved filing systems for confidential client records and reports increased operational efficiency.
  • Assessed suppliers in order to assess delivery quality, timeliness, and compliance, maintain tight cost controls, and maximize business operational efficiency.
  • Created and managed schedules to ensure that required areas were covered and that customer service demands were met.
  • The Subject Matter Expert and main point of contact for metric.
  • Gave management feedback on employee performance and training requirements.
  • Managed shop capacity and loading functions at 13 facilities to track and support the progress of plant production orders.
  • Used newspapers, job boards, and social media to find and interview qualified candidates for team openings.
  • Used Jira and Adobe Creative Suite to complete two years payroll for 4 employees.
  • Instructed and coached team members on how to maintain high levels of productivity and performance.

Summaries

  • With forward-thinking approaches, we are focused on maximizing resource utilization and improving performance.
  • Offering 9 years of Miscellaneous experience as well as a flexible and friendly attitude.
  • Performance reporting and risk assessment are two of his most well-known abilities.
  • Equip employees to handle daily tasks and meet customer needs independently.
  • Manage and motivate initiative employees to meet and exceed company goals.
  • Client relations and team leadership are my specialties.
  • Effective manager with a track record of leading, training, and motivating employees to reach their full potential.
  • Proven to meet productivity, business, and customer service goals on a regular basis.
  • With 15 years of experience planning, leading, and improving cross-functional collaboration functions, I am an enthusiastic leader.
  • Dynamic application of performance reporting and team leadership in a fast-paced business environment.

Accomplishments

  • Developed tailored HR dashboard solutions that enabled real-time tracking of diversity and inclusion initiatives, facilitating a 37% increase in actionable metrics.
  • Introduced metric-driven approaches to track employee satisfaction and retention, contributing to a net performance boost of 51% within the first year.
  • Collaborated with senior leadership and IT to ensure seamless system continuity during a major platform transition, maintaining 77% uptime.
  • Built and executed performance management system enhancements, driving a 68% increase in employee performance reviews completion rate.
  • Resolved product issue through consumer testing.
  • Directed efforts to consolidate multiple HR systems into a single platform, reducing maintenance costs by 81% and improving data tracking.
  • Developed and realized end-to-end processes for an HR Systems Process team, contributing to an operational cost reduction of 34% within the first 7 years.
  • Spearheaded the redesign of the HR incident tracking system, leading to a 14 percentage decrease in time spent on manual tracking and reporting.
  • Directly responsible for budgeting and cost control measures during HR technology upgrades, cutting overall implementation costs by 48%.
  • Collaborated with team of 15 in the development of procedure.

Affiliations

  • American Society of Safety Professionals
  • International Council of Nurses
  • Active participant in the Workday Rising Conference
  • Volunteer committee member for the Workforce Management Conference
  • Association for Supply Chain Management (APICS)
  • Certified Human Resources Information Professional (HRIP)
  • Graduate Member, Chartered Institute of Personnel and Development (CIPD)
  • Association of Information Technology Professionals
  • Employee Experience certification from Forrester Research
  • Member, HR Analytics Think Tank community

Certifications

  • SHRM Certified Professional (SHRM-CP)
  • Project Management Professional (PMP)
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Public Accountant
  • Microsoft Certified: Dynamics 365 Human Resources Functional Consultant Associate
  • Lean Six Sigma Green Belt Certification
  • Certified ScrumMaster (CSM)
  • Certified Business Process Professional (CBPP)
  • Certified Talent Management Practitioner (CTMP) through the Talent Management Institute
  • Ultimate Software Certified Professional (UltiPro)

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