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Skills

  • Professional referral network
  • Business operations
  • Client job placement tracking
  • Client job retention strategies
  • Job readiness training
  • Individualized education programs
  • Process improvement
  • Career Workshop Facilitation
  • Customer service
  • Client soft skills development

Work Experiences

  • Answered 8 calls per several months to help customers with their questions and concerns.
  • Conducted one-on-one sessions.
  • Advocated for clients facing employment barriers.
  • Assessed client strengths and capabilities.
  • Advocated for clients facing employment barriers, such as disability or criminal history, securing job placements at 38% above the average regional employment rate.
  • Coached clients through career transitions.
  • Collaborated with local businesses.
  • Assessed local hiring demands.
  • Achieved measurable improvements in interview performance.
  • Achieved a 60% above average job retention rate.

Summaries

  • Advocated for disadvantaged communities.
  • Achieved 81% improvement in program performance.
  • Achieved a 36% reduction in job search duration.
  • Achieved results within 6 months.
  • Strengths in project management and client relations backed up by Human Resources training.
  • Adept Employment Service Specialist experienced in managing caseloads of up to 13 clients, consistently tracking progress and offering feedback that raises client engagement and retention.
  • Adept School Counselor with 8 years of experience counseling students on mental health, academics, and interpersonal issues.
  • Time, schedules, and program objectives are all managed effectively.
  • Employment Service Specialist is a multi-talented Employment Service Specialist who is consistently rewarded for planning and operational improvements.
  • Achieved a 25% increase in diversity hiring.

Accomplishments

  • Revised and modernized an entire career service curriculum based on client feedback, leading to a 65% improvement in engagement levels during sessions.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with local businesses to expand job opportunities resulting in a 74% increase in partnerships within the past year.
  • Managed caseload of over 7 clients, effectively guiding them through career development plans, resulting in 63% successful job placements.
  • Developed inclusive hiring strategies tailored to clients with diverse backgrounds, increasing workforce integration in Atlanta by 85%.
  • Developed and submitted grant proposals, securing funding of $23,000 to expand vocational training programs for clients in Austin.
  • Documented and resolved program which led to framework.
  • Analyzed and applied labor market trends to develop career pathways for clients, increasing job satisfaction reports by 81% over three years.
  • Organized career fairs and networking events in collaboration with local employers, successfully placing 16 clients within two years.
  • Increased access to hidden job markets for clients by maintaining and expanding a database of employer contacts who offer non-publicized opportunities.

Affiliations

  • Association for Community Rehabilitation Educators (ACRE)
  • National Organization on Disability (NOD)
  • Human Services Association (HSA)
  • American Association for Access, Equity, and Diversity (AAAED)
  • American Psychological Association (APA) Division of Psychological Rehabilitation
  • National Career Development Association (NCDA)
  • National Training and Employment Association (NATEA)
  • American Association of Employment in Education (AAEE)
  • United States Business Leadership Network (USBLN)
  • Vocational Rehabilitation Association

Certifications

  • Certified Job Skills Counselor (CJSC) – Human Resources
  • Certified Employment Support Professional (CESP) – framework
  • CompTIA A+ Technician
  • Credentialed Employment Consultant (CEC) – category
  • CompTIA Network+
  • Advanced Job Placement Specialist Certification (AJPS) – program
  • Leadership in Employment Services Certification (LESC) – procedure
  • Certified Professional Career Coach (CPCC) – framework
  • Certificate in Workforce Development Strategies – metric
  • Global Career Development Facilitator (GCDF) – metric

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