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Skills

  • Scheduling and calendar management
  • Supervision
  • Asana proficient
  • Time management
  • Spreadsheet development
  • Team building
  • Communications
  • Agile project management methodologies
  • Problem-solving
  • Public speaking and presentations

Work Experiences

  • Analyzed program outcomes and identified key trends that informed adjustments, leading to a 31% improvement in efficiency.
  • Achieved 31% results.
  • Coordinated office activities in order to streamline operations and ensure adherence to company policies.
  • Responded quickly to customer questions via email, which resulted in a 13% reduction in phone inquiries.
  • Reviewed program and framework information in order to provide customers with accurate information about program issues.
  • Was in charge of procedure personnel's travel arrangements, agendas, and lodging coordination.
  • Oversaw travel arrangements for employees traveling domestically and internationally, including hotel reservations, car rentals, and airfare.
  • Identified framework issues before they became more serious and used risk assessment to resolve them.
  • Assisted on special projects such as metric and system assignments by optimized and launched.
  • Kept track of office supply usage and stock levels, ordering replacements as needed.

Summaries

  • Program Specialist Assistant is a hardworking and dependable Program Specialist Assistant who excels at workflow optimization and client relations.
  • Jira and Adobe Creative Suite experts with exceptional interpersonal skills.
  • Program Specialist Assistant is thought to be an enterprising Program Specialist Assistant with the ability to lead talented teams.
  • Exceptional at juggling multiple goals in order to maximize efficiency and influence positive outcomes.
  • Student pursuing a Healthcare degree who is eager to contribute developed knowledge in the role of Program Specialist Assistant.
  • Multilingual and fluent in Japanese and Portuguese, with a strong grasp of cultural differences.
  • With a team-oriented mentality, highly organized, proactive, and punctual.
  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.
  • Strategic thinker with expertise in workflow optimization.
  • Adaptable and motivated, with a strong work ethic and the ability to thrive in either a team-based or individually motivated environment.

Accomplishments

  • Assisted with the coordination of Healthcare program grants amounting to $125,000, ensuring all compliance standards were met and funds were properly allocated.
  • Monitored and analyzed data entries in Power BI to improve participant tracking accuracy, reducing data errors by 67%.
  • Arranged, compiled, and meticulously proofread program reports, ensuring submission accuracy rates improved by 66%.
  • Facilitated the smooth execution of 16 departmental projects simultaneously without delays by implementing project deadline tracking tools.
  • Assisted in preparing and submitting grant proposals, securing over $$187,000 in funding for program programs over the past year.
  • Worked closely with multiple teams on procurement logistics, streamlining ordering processes that resulted in a 18% cost saving.
  • Reduced operational inefficiencies leading to a time-saving of 79% per project by standardizing both vendor communication and internal approval processes.
  • Contributed to drafting and reviewing procedure grant proposals, which improved approval rates by 65%.
  • Presented monthly progress reports to senior management, highlighting key milestones, which led to 51% improved transparency in project status.
  • Identified and resolved conflicts between team members, resulting in improved collaboration and project delivery within set timelines by 24%.

Affiliations

  • Volunteer with the Nonprofit Technology Network (NTEN), assisting in the organization of technology-forward events for nonprofit organizations.
  • Enrolled in freeCodeCamp to continuously improve skills related to ServiceNow for optimizing team communication and collaboration tools.
  • Collaborated with a local chapter of the Urban and Regional Information Systems Association (URISA) to develop solutions for geographic file organization.
  • Member of the American Society of Administrative Professionals (ASAP), focusing on technical training in budget and cost monitoring systems.
  • Member of AdminAwards, collaborating with other administrative professionals in developing innovative workflow solutions.
  • Certified as a Microsoft Office Specialist (MOS) through Microsoft's Certification Program, gaining proficiency in Asana.
  • Affiliate of the International Association of Administrative Professionals (IAAP), undertaking continuing education in office management tools.
  • Toastmasters International member, focusing on enhancing public speaking and communication skills relevant to program management.
  • Attended webinars presented by the Institute of Internal Auditors (IIA), on topics addressing budget overspend prevention.
  • Completed an apprenticeship program through the National Administrative Professionals Group, with a focus on cost monitoring and analysis.

Certifications

  • Google Certified Professional Cloud Architect
  • CompTIA Security+
  • Financial Data Analysis Certificate Microsoft Excel
  • Grantsmanship Training Program Summit Group
  • Microsoft Excel Expert Certification (2019)
  • Data Analytics and Visualization with Excel ServiceNow
  • Certified Information Privacy Professional (CIPP/US)
  • Lean Six Sigma Green Belt Certification
  • Certified Administrative Professional (CAP)
  • Applied Project Management Training Meridian

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