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Skills

  • Organizational change management
  • Employee counseling
  • Work-life balance coaching
  • Leadership Development Programs
  • Conflict de-escalation techniques
  • Documentation for HR Compliance
  • Workplace mediation
  • Conflict resolution
  • Employee engagement improvement strategies
  • Performance reporting

Work Experiences

  • Achieved a 55% boost in team performance.
  • Assisted employees in transitioning work modes during COVID-19.
  • Authored weekly wellness newsletters.
  • Built personalized counseling sessions.
  • Collaborated with department heads to assess and implement continuous development plans, helping 17 employees achieve career advancement.
  • Achieved a 35% decrease in workplace disputes.
  • Assisted impacted employees through the transition.
  • Achieved an 85% positive feedback rating.
  • Authored a work-life balance strategy guide that was distributed to 9 employees and resulted in a company-wide 65% improvement in job satisfaction.
  • Avoided costly arbitration.

Summaries

  • Contributed to multi-level career growth across departments.
  • Dedicated Counselor with expertise in survey development.
  • Action-oriented Employee Counselor dedicated to improving organizational culture, implemented an employee recognition system resulting in 31% boost in team morale.
  • Boosted team morale.
  • Addressed key employee challenges.
  • Created and rolled out an onboarding counseling program that increased new hire retention by 21% within the first year.
  • Dedicated to working alongside management.
  • Data-driven counselor who excels in survey analysis and feedback dissemination, improving company-wide satisfaction by acting on direct employee input.
  • Achieved a marked increase in professional growth.
  • Delivered recommendations.

Accomplishments

  • Introduced weekly team debriefings that integrated conflict resolution techniques, leading to a 42% decrease in internal team friction.
  • Managed confidential mental health assistance programs, ensuring zero data breaches while training new employees on the importance of privacy and security.
  • Provided immediate crisis intervention support for 5 employees experiencing high-risk personal or professional stressors, escalating only when necessary.
  • Coordinated stress-resilience programs during peak business months, which led to a 57% reduction in stress-related absenteeism.
  • Authored comprehensive monthly wellness reports that led to better HR decision-making and an increase in the use of internal support systems by 52%.
  • Proactively monitored and addressed early signs of burnout, helping 3 employees develop coping strategies and improve overall performance.
  • Provided mediation during sensitive employee disputes, ensuring productive outcomes and reducing the likelihood of further HR escalation.
  • Developed customized counseling methodologies tailored to individual employee needs, improving long-term mental health outcomes across 3 departments.
  • Supported employees through grief counseling after the passing of a co-worker, ensuring smooth transitions and emotional well-being for 4 teams.
  • Spearheaded a wellness initiative that enhanced internal resource utilization, resulting in a 56% increase in employee engagement with counseling services.

Affiliations

  • Member, International Association for Employee Assistance Professionals in Education (IAEAPE) - Focused on employee well-being within educational institutions and remote settings.
  • Affiliate, American Psychological Association (APA) - Attended continuing education in organizational psychology to better understand workplace stressors.
  • Leader, Employee Resource Group method, - Facilitated discussions and workshops for team members, encouraging an inclusive and supportive work environment.
  • Certified Adviser, Mental Health First Aid USA - Trained to provide immediate support and resources for employees struggling with mental health issues.
  • Member, Employee Relations and HR Liaison Committee Northwind - Developed and shared best practices on employee engagement and policy communication.
  • Affiliate, Corporate Wellness and Work-Life Balance Initiative Summit Group - Contributed to industry-leading insights and strategies to optimize employee happiness.
  • Participant, Wellness Council of America (WELCOA) - Applied research findings on corporate wellness programs to increase enrollment and effectiveness.
  • Program Organizer, Remote Work Wellness Series - Designed and facilitated virtual sessions addressing employee wellness and stress management for remote teams.
  • Certified, DEI Advocacy - Focus on improving communication between employees, fostering diverse and inclusive workplace cultures.
  • Registered Member, International Coaching Federation (ICF) - Utilized coaching techniques to support employees in career development and life balance goals.

Certifications

  • Employee Resilience Program Certification - category
  • Workplace Wellness and Health Promotion Certification - National Wellness Institute (NWI)
  • Certified Organizational Behavior Specialist (COBS) - Harbor & Co.
  • Change Management Practitioner Certification - Prosci or similar
  • Certified Workforce Wellness Coach - International Association of Wellness Professionals
  • Certified Rehabilitation Counselor (CRC) - Commission on Rehabilitation Counselor Certification (CRCC)
  • Certified Emotional Intelligence Leader (CEIL) – system
  • Conflict Resolution and Mediation Certification - process
  • Certified Stress Management Specialist (CSMS) - Meridian
  • Trauma-Informed Care Certification - method

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