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Skills

  • Wellness Program Coordination
  • Mental Health Awareness Advocacy
  • Workplace safety compliance
  • Employee Satisfaction Enhancement
  • HR partnership and collaboration
  • Health and Safety Awareness Programs
  • Exit interview analysis
  • Coaching and mentoring
  • Public speaking and presentation skills
  • Workshop facilitation

Work Experiences

  • Analyzed counseling session data and trends to present quarterly reports to the executive team, leading to a $5 reduction in employee turnover costs.
  • Analyzed counseling session data and trends.
  • Acted as a liaison between employees and management, ensuring clear communication of metric and improving interdepartmental collaboration by 30% in 2020.
  • Achieved a 35% decrease in workplace disputes.
  • Coded real-time data regarding employees' mental health.
  • Analyzed feedback to recommend improvements.
  • Built personalized counseling sessions.
  • Achieved a 82% boost in enrollment in corporate health programs.
  • Conducted sessions on work-life balance.
  • Conducted surveys and employee interviews post-training, providing actionable feedback that resulted in a 25% satisfaction rate of internal training programs.

Summaries

  • Collaborated with HR to manage employee grievances.
  • Boosted team morale.
  • Achieved a 82% improvement in retention rates.
  • Contributed to a 30% improvement in team collaboration.
  • Aligned programs with company goals.
  • Collaborative Employee Counselor.
  • Bridged communication gaps.
  • Dedicated Counselor with expertise in survey development and data analysis, leading to a 15% boost in overall workplace satisfaction through actionable feedback.
  • Consistently recognized for leadership in organizational change management, partnered with HR to achieve smoother employee transitions during restructuring efforts.
  • Assisted in career growth.

Accomplishments

  • Created and facilitated virtual mindfulness sessions post-2015 restructuring, contributing to a 73% improvement in employee mental health metrics.
  • Conducted and analyzed exit interviews, revealing root causes of employee dissatisfaction, which prompted leadership to implement changes lowering turnover by 85%.
  • Provided immediate crisis intervention support for 5 employees experiencing high-risk personal or professional stressors, escalating only when necessary.
  • Coordinated stress-resilience programs during peak business months, which led to a 57% reduction in stress-related absenteeism.
  • Championed the adoption of Tableau to streamline employee feedback sessions, cutting meeting times by 31% and increasing productivity.
  • Played a crucial role in improving workplace morale via the implementation of an Employee Recognition Program, boosting employee satisfaction by 74%.
  • Delivered group training sessions on stress management and conflict resolution, enhancing the skill set of employees in Columbus and reducing personnel conflicts.
  • Supported employees through grief counseling after the passing of a co-worker, ensuring smooth transitions and emotional well-being for 4 teams.
  • Developed customized counseling methodologies tailored to individual employee needs, improving long-term mental health outcomes across 3 departments.
  • Designed and executed professional development workshops in stress management and emotional resilience, resulting in a 36% improvement in employee feedback.

Affiliations

  • Member, National Workplace Wellness Association (NWWA) - Engaged in creating and refining mental health and physical wellness strategies for diverse workforces.
  • Participant, Wellness Council of America (WELCOA) - Applied research findings on corporate wellness programs to increase enrollment and effectiveness.
  • Certified, DEI Advocacy - Focus on improving communication between employees, fostering diverse and inclusive workplace cultures.
  • Volunteer, Employee Support Group Northwind - Actively led employee support groups focusing on managing work-life balance and stress.
  • Collaborator, Mental Health Initiative 2022 - Worked alongside mental health professionals to improve company-wide access to psychological services.
  • Certified Facilitator, National Career Development Association (NCDA) - Specializing in career guidance and workforce development programs.
  • Member, National Alliance on Mental Illness (NAMI) - Facilitate awareness and campaigns on mental health within the corporate environment.
  • Participant, Mental Health Awareness Program Brightline - Integrated resources and training sessions focused on building awareness and resilience in stressful work environments.
  • Participant, Society for Human Resource Management (SHRM) - Focus on collaboration with HR professionals to improve employee engagement and workplace mental health.
  • Certified, Advanced Workplace Mediation - Specializing in de-escalation techniques applied to workplace conflicts.

Certifications

  • Certified Stress Management Specialist (CSMS) - Meridian
  • Certified Employee Assistance Professional (CEAP) - 2022
  • Certified Human Resources Specialist (CHRS) - process
  • Change Management Practitioner Certification - Prosci or similar
  • SHRM Certified Professional (SHRM-CP)
  • Trauma-Informed Care Certification - method
  • Licensed Professional Clinical Counselor (LPCC) - Raleigh
  • Certified Rehabilitation Counselor (CRC) - Commission on Rehabilitation Counselor Certification (CRCC)
  • Certified Emotional Intelligence Leader (CEIL) – system
  • Substance Abuse Counseling Certification - National Certification Commission

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