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Skills

  • Customer service
  • Organization
  • Multi-tasking under strict deadlines
  • Business operations
  • Social development and integration
  • Classroom management
  • Process improvement
  • Project organization
  • Behavior improvements
  • Attention to detail in scoring

Work Experiences

  • Conducted 2 sessions.
  • Achieved quality scoring metrics of above 61% for Lean evaluations, maintaining top-tier performance across 8 cycles.
  • Collaborated with a team to create evaluation tools.
  • Conducted secondary reviews of low-confidence scores to ensure accuracy and fairness in final results, influencing 13 successful academic outcomes.
  • Looked for industry trends on social media and through online sources.
  • Prepared system and program instructional materials for group and one-on-one use to follow the established curriculum.
  • Conducted post-scoring analysis.
  • Achieved quality scoring metrics above 22%.
  • Assessed category submissions from Atlanta.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.

Summaries

  • Consistently met or exceeded quality metrics of 43%.
  • Achieved results for metric over three years.
  • Achieved results over several months.
  • Contributed to an President's Club-winning feedback system.
  • Adept at identifying outlier scores.
  • Consistently exceeded performance benchmarks for efficiency.
  • Achieved faster grading times by 85%.
  • Consistently analyzed low-confidence scores.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Consistently met performance benchmarks for accuracy.

Accomplishments

  • Managed highly confidential exam content and student results with precision, maintaining data integrity across 2 exams.
  • Conducted real-time validation of scoring discrepancies, resolving 75% of issues before final reporting.
  • Resolved product issue through consumer testing.
  • Developed data-driven insights leading to consistent improvement of score accuracy across 7 scoring projects.
  • Collaborated with team of 12 in the development of program.
  • Managed scoring outreach initiatives, including workshops and webinars, driving a 26% increase in scorer engagement.
  • Provided critical review on ambiguous questions in process improvement, ensuring fairness in final scores for 11 students.
  • Played a key role in ensuring scoring guidelines were consistently applied, contributing to a more reliable score evaluation process.
  • Supported the implementation of new digital scoring platforms, transitioning 8 scoring processes to an automated workflow.
  • Collected data on scoring trends and presented insights that led to revised guidelines and a 43% reduction in appeal cases.

Affiliations

  • Society of Human Resource Management
  • College Board – Scoring Services
  • National Teaching Council (NTC)
  • Freemason
  • EdTech Europe – Educational Assessments Division
  • Council for Adult and Experiential Learning (CAEL)
  • National Council on Measurement in Education (NCME)
  • National Association of Social Workers
  • Association for Supervision and Curriculum Development (ASCD)
  • Rotary International

Certifications

  • SHRM Certified Professional (SHRM-CP)
  • Multilingual Test Scoring Certification - standard
  • Cisco Certified Internetwork Expert (CCIE)
  • Google Certified Professional Cloud Architect
  • Scoring Standardization and Guidelines Certification - procedure
  • International Examination Scoring Standards Certification - initiative
  • State-Level Standardized Test Scoring Certification - standard
  • CompTIA A+ Technician
  • Certified Program Assessments Scorer - initiative
  • Certified Assessment Literacy Specialist (CALS) - Harbor & Co.

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