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Skills

  • Team building
  • Interdisciplinary team collaboration
  • Teacher support
  • Team management
  • Educational assistance
  • Documentation
  • Operational improvement
  • IEP compliance
  • Regulatory compliance
  • Social development and integration

Work Experiences

  • Looked for industry trends on social media and through online sources.
  • Conducted secondary reviews of low-confidence scores to ensure accuracy and fairness in final results, influencing 13 successful academic outcomes.
  • Collaborated with a team to create evaluation tools.
  • Transported ServiceNow to 18 months customer locations.
  • Set up visual aids, equipment, and classroom displays to aid in the delivery of the teacher's lessons.
  • Assisted in the development of industry-leading scoring guidelines for Ironclad Systems, contributing to the expansion of scoring projects to Austin.
  • Achieved consensus in 31% of disputed cases.
  • Collaborated with a team to create evaluation tools that improved the scoring process for program, reducing rework by 28% within the past year.
  • Achieved average accuracy score improvement of 53%.
  • Assessed category submissions from Atlanta.

Summaries

  • Costs were consistently reduced while profits were increased.
  • Consistently recognized for excellence in quality assurance scoring, having maintained accuracy of over 28% for PMP evaluations across multiple scoring cycles.
  • Achieved an average score integrity rate of 78%.
  • Achieved a consistent reduction in error rates of 51%.
  • Achieved an X-percentage decrease in scoring errors.
  • Achieved excellence in metric scoring.
  • Adept at improving new scorer training programs.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Collaborative Professional Scorer with a proven ability to train and mentor new scorers, leading to a team-wide scoring accuracy increase of 57% over 18 months.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.

Accomplishments

  • Identified flaws in previous scoring systems, implementing new tools that resulted in a 57% improvement in scorer accuracy.
  • Provided detailed score analysis reports that informed future exam design, contributing to enhanced fairness and consistency across 4 exams.
  • Collaborated with team of 12 in the development of program.
  • Documented and resolved program which led to framework.
  • Revised low-confidence scoring results through secondary review processes, directly impacting 11 students' academic achievements.
  • Managed highly confidential exam content and student results with precision, maintaining data integrity across 2 exams.
  • Supported the implementation of new digital scoring platforms, transitioning 8 scoring processes to an automated workflow.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with subject matter experts to enhance scoring guidelines, increasing test result accuracy by 58%.
  • Resolved product issue through consumer testing.

Affiliations

  • Association of Information Technology Professionals
  • Association for Talent Development (ATD) – Educational Assessment Chapter
  • The Association for Educational Communications and Technology (AECT)
  • Educational Testing Service (ETS) Alumni Group
  • National Center for Educational Statistics (NCES)
  • Association for Supervision and Curriculum Development (ASCD)
  • American Medical Informatics Association
  • Council of Chief State School Officers (CCSSO)
  • Society of Women Engineers
  • Association for Computing Machinery

Certifications

  • Certified Quality Assurance in Scoring (CQAS) - metric
  • ETS Professional Scorer Certification - Educational Testing Service (ETS)
  • Certified Educational Measurement Professional (CEMP) - Beacon Labs
  • Certified Program Assessments Scorer - initiative
  • IELTS Examiner Certification - metric
  • Multilingual Test Scoring Certification - standard
  • Professional Examination Scoring Specialist (PESS) - method
  • Master’s in Educational Assessment (M.Ed. in Assessment) - system
  • Online Test Scoring Tools Proficiency Certification - Tableau (Optional: 2020)
  • First Aid/CPR Certified

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