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Skills

  • Channel partner management
  • Account strategy development
  • Process improvement
  • Revenue generation
  • Relationship development
  • Network development
  • Order processing
  • Problem resolution
  • Salesforce proficiency
  • Procedure marketing

Work Experiences

  • Achieved a 82% decrease in operational costs.
  • Achieved $12 in new bookings.
  • Managed Jira inventory to improve sales pitches and closed more than 11 sales in two years.
  • Achieved results in two years.
  • Conducted in-depth market analysis, identifying untapped opportunities that drove an additional $17 in annual revenue.
  • Schedule appointments with potential and current customers to promote new products and services.
  • Boosted retention rates by 72%.
  • By reviewing business directories, building a database of leads, and implemented, I was able to target potential clients.
  • Accomplished this within one year.
  • Provided training to customers' employees and demonstrated how to use and maintain products.

Summaries

  • Dedicated Sales Representative with a track record of identifying prospects and converting them into customers.
  • Bringing top-notch planning and multitasking skills to the table, as well as a hardworking and determined attitude.
  • Accomplished in developing and maintaining high-level relationships with key decision-makers, driving sales of complex solutions and increasing client retention rates.
  • With a background in marketing and sales of 8 products by informing customers of product benefits, budget management and team leadership, enthusiastic sales expert with a background in marketing and sales of 16 products by informing customers of product benefits, risk assessment and data analysis.
  • Accomplished in negotiating and closing high-value contracts worth $11 with C-level executives across diverse industries, consistently surpassing quarterly sales goals.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Dedicated to providing excellent customer service.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Dedicated to providing excellent customer service and maintaining customer relationships.

Accomplishments

  • Documented and resolved metric which led to system.
  • Identified new markets within Miscellaneous sector, resulting in a 69% increase in market share.
  • Utilized a strategic mix of channel partner engagement and direct sales to drive $6 in new revenue in several months.
  • Implemented earnings-driven promotional strategies in 2019 that resulted in $18 increase in annual revenue.
  • Devised and led an expansive go-to-market strategy in Columbus, generating 61% growth in new sales opportunities.
  • Implemented customer-focused account management tactics, achieving 16% quota overachievement in 2018.
  • Maximized revenue from top-tier clients by building comprehensive selling strategies, raising sales by 35% YoY.
  • Successfully managed sales pipeline, optimizing lead conversion and boosting close rates by 34%.
  • Enhanced client proposals with market intelligence leading to a 17% growth in upsell opportunities in Denver.
  • Expanded company’s footprint into 2 new geographic territories through targeted account management initiatives.

Affiliations

  • Association for Talent Development (ATD) - Contributor to sessions on training and product demonstrations that improve end-user engagement.
  • Professional Association for Customer Engagement (PACE) - Contributed to case studies on increased client satisfaction through strategic account management.
  • Key Account Management Club - Active member sharing best practices on building executive relationships and executing lead generation campaigns.
  • National Association of Sales Professionals (NASP) - Certified as OSHA, enhancing skills in multi-stakeholder negotiations and account growth.
  • International Association of Administrative Professionals
  • Association for Supply Chain Management (APICS)
  • Association for Computing Machinery
  • Society of Human Resource Management
  • Association of Information Technology Professionals
  • Global Sales Alliance - Active participant in cross-regional initiatives to enhance client acquisition and relationship management.

Certifications

  • SaaS Sales Pro Certification from Sales Assembly
  • Microsoft Certified Systems Engineer (MCSE)
  • Master Account Manager (MAM) Certification from Ironclad Systems
  • Certified Account Manager (CAM) from Strategic Account Management Association (SAMA)
  • Apple Certified Associate (ACA)
  • HubSpot Sales Software Certification
  • LinkedIn Sales Navigator Certification
  • Certified Professional in Sales and Marketing (CPSM) from International Institute of Marketing Professionals
  • CompTIA A+ Technician
  • Certified Business Analysis Professional (CBAP)

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