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Skills

  • MS Office
  • Safe driver training
  • Employee safety training
  • DOT safety regulation compliance
  • Order picking and processing
  • Familiarity with DOT regulations
  • Dispatch coordination and communication
  • Heavy hauling
  • Eco-Efficient Driving Techniques
  • Safety and compliance

Work Experiences

  • Communicated directly with customers during deliveries.
  • Recorded each delivery using proper paperwork before leaving the warehouse.
  • Communicated directly with customers during deliveries to solve last-minute changes or issues, resulting in a 62% increase in satisfaction scores.
  • Collaborated closely with dispatch to reroute deliveries during inclement weather or road closures, minimizing delays and ensuring customer satisfaction.
  • Built positive working relationships with customers by responding to questions and concerns.
  • Awarded Employee of the Month for improving client retention by delivering exceptional customer service and professionalism on-site.
  • Boosted overall fleet efficiency by 65% %.
  • Adhered to local, state, and federal transportation laws.
  • Achieved a 67% reduction in accidents.
  • Awarded Employee of the Month.

Summaries

  • Within Miscellaneous, senior Class A Delivery Driver and outstanding performer in team leadership and client relations.
  • Achieved zero incidents over 9 miles.
  • Strengths in performance reporting and risk assessment backed up by Miscellaneous training.
  • Maintaining accurate delivery records, recording tracking information, and filling out driver log and truck performance forms were all top priorities.
  • Clear understanding of project management and process improvement as well as risk assessment training.
  • Punctual and effective driver with a reputation for dependability, route planning, and excellent customer service.
  • Current category driver's license with metric endorsement, as well as pallet jack and forklift certifications.
  • Accomplished Class A Delivery Driver skilled in training and mentoring junior drivers, leading to overall team efficiency increases of 37%.
  • Adhered to strict DOT safety regulations.
  • Achieved an accident-free record.

Accomplishments

  • Handled and transported hazardous materials across Columbus while maintaining a Scrum Master, decreasing incident reports to zero over 6 years.
  • Successfully completed recertification in handling hazardous materials leading to compliance in state inspections 2019.
  • Collaborated with team of 18 in the development of framework.
  • Resolved product issue through consumer testing.
  • Reduced delivery route time by 59% by implementing efficient GPS tracking and better communication with dispatch.
  • Achieved a perfect attendance record for 13 consecutive years while maintaining consistently high delivery rates.
  • Sat on the safety committee for Harbor & Co., ensuring compliance with safe vehicle operation standards and reducing on-job injuries by 50%.
  • Minimized downtime and optimized delivery schedules, boosting overall productivity by 36% for the Meridian.
  • Successfully completed cross-country haul exceeding 16 miles while maintaining year-round compliance with all FMCSA regulations.
  • Inspected standard daily for potential maintenance issues and ensured 9% compliance with DOT's vehicle safety standards.

Affiliations

  • Toastmasters
  • National Private Truck Council (NPTC)
  • Federal Motor Carrier Safety Administration (FMCSA) Certifier
  • Professional Truck Driver Institute (PTDI) Certification
  • National Conference of State Transportation Specialists (NCSTS)
  • Operator Training and Certification through program
  • Freemason
  • American Marketing Association
  • National Transportation Institute (NTI)
  • International Association of Refrigerated Warehouses (IARW) for Handling Temperature-Sensitive Deliveries

Certifications

  • First Aid/CPR Certified
  • Gasoline Tanker Safety Training Certification
  • Certified Transportation Professional (CTP)
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Professional Truck Driver (CPTD)
  • Professional Truck Driver Institute (PTDI) Certification
  • Hazardous Materials (HAZMAT) Endorsement
  • Motor Vehicle Record (MVR) Certified Washington
  • CompTIA Network+
  • Commercial Driver's License (CDL) - Class A

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